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Vons Pharmacy
- Pharmacy
- San Diego, CA
About this business
Location details
2495 Truxtun Rd Suite 100, Bldg 28, San Diego, CA, 92106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The techs are awesome in my opinion. However... 1. Understaffed into oblivion 2. Speed over humanity 3. Pharmacist ego complex and gatekeeping 4. Techs paid poverty wages (compassion collapse) 5. Patients treated like criminals (if you take anything "controlled") 6. Zero trauma-informed training 7. Inhumane rigid policies (corporate chains worship policy over compassion) 8. The chronic delay epidemic (routinely wait 24, 48, 72, even 96 hours for a medication refill) 9. Phone system from hell 10. Zero ownership of mistakes 11... read more
I've received flu shots at this vons for awhile with my Medicare card. My prime residence is in Nevada. This time, denied. No good reason. Waited for 15 minutes to get this answer. Young lady behind the counter had absolutely zero personality, borderline rude. Beware if you have out of state Medicare card. Staff has completely changed. Used to be A+. Now F-.
Miserable customer service. And this is coming from a clinical pharmacist. If you want to be a 5 star pharmacy when a patient calls asking if their new medication is ready don’t tell them it’ll be 2 hours. Ask “are you close or on your way?” If so move that RX to the front of the fill pile and tell them “give us 20 mins”. You’re slapping a label on an Z-pak, you’re not being asked to compound a cream from bulk supply. This isn’t rocket science. You wouldn’t believe me if i told you.. when I arrived 2 hours later it wasn’t re... read more
They can never get my order right. The tech told me last time that it would be ready in 15 minutes. I waited 15 minutes and it wasn’t ready. I had to leave. Came back 4 hours later and it still wasn’t ready. Today I tried to get my prescription and they said it was sent back since it had been on the shelf too long. Yesterday was the first text I got telling me that my prescription was ready. The tech said I should’ve gotten a text to let me know it was ready and a reminder that they were going to send it back. Whatever syste... read more
Everyone at this pharmacy is extremely friendly, professional and helpful. I have recommended them to a number of friends and they have all been very appreciative of the suggestion.
Frequently asked questions about Vons Pharmacy
How is Vons Pharmacy rated?
Vons Pharmacy has a 3.3 star rating with 27 reviews.
When is Vons Pharmacy open?
Vons Pharmacy is open now. It will close at 9:00 p.m.
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