Von Kaenel Real Estate Property Management

Victor Karazija 

on Google

4 years ago

Good customer services warrants appreciation. Unfortunately, we take good customer service for granted and do not thank the person who helped us with a service, situation or merely provided information. I am well aware that complimenting those that offered exceptional service can make a huge difference. I would like to commend the Forbes Group but in particular Amanda Sorisho. She was our contact person regarding the rental property. In every case, Amanda responded quickly and professionally. Amanda has a wonderful warm, hel... read more

Joseph Huh 

on Google

5 years ago

They NEVER answer phone calls... especially in the mornings. Very unprofessional and inconsiderate. When I finally got someone on the phone, they didn’t want to make a morning appointment so they told me to join another appointment they already had set up later in the afternoon. I then asked them for the leasing documents but was denied. They didn’t feel it was “right”. The most unprofessional, inconsiderate, lazy company that you’ll work with. 

Kristina A. Rosado 

on Google

5 years ago

I want to give a zero for professionalism. Twice me and my husband have scheduled an appointment to view an apartment with Bianca and twice she failed to show up. The first time she said that it was an miscommunication on the times, even though her email clearly stated the times and we confirmed for the viewing. Then when tried to call her cell phone and alternate direct line, we we're sent to voicemail. When we called the office we came to find out the she didn't even put us on the office calendar. So we ended up emailing h... read more

Kelly Tranter 

on Google

5 years ago

If I could give zero stars I would. First of all I did not live in their complex on 3860 Greenlee Drive in San Jose my daughter did. Her account of what happened is truthful. I'm sure the comments coming back from this management company will not be honest. My daughter and her boyfriend lived in a studio and then moved into a 2 bedroom so they could get a roommate. She, on her own found a roommate and told the roommate that rent was going to be 1/2 of the rent. When the roommate filled out an application Forbes told him the ... read more

Kathy Brown 

on Google

5 years ago

We enjoyed working with Lee Forbes on the sale of our Bradenton home. We live in California so had to rely on Lee to oversee many facets of the sale (gardening, pool care, etc). He did a good job on our behalf and was a pleasure to work with.