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5320 Interstate 55 North Frontage Rd, Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Had a left rear tail light out. Quoted me verbally around 450 ish for the part and labor the previous Friday.... Comeback and get the job done... They hit me with $711 dollar bill... The part was $339... They used labor for two guys at $180 per person to replace a tail light fixture in ten minutes.... Waited four hours to call me back .. then held my car hostage in the mechanical bay until i resolved a price with a manager... I still paid $611. Not to mention the Friday when I was verbally quoted , this Volkswagen establishm... read more
Went there for service. Very professional staff. Great use of text messaging to keep me posted on the car. Super expensive, but I expected that to be the case.
One of the worst dealerships I have ever dealt with. This stores service department is a complete and utter joke. A complete lack of communication and professionalism and they cut corners on EVERYTHING. They neglected to even look at half the things I brought my vehicle in for and instead lied to me and told me it was fine. That was two days ago. I am now at another shop fixing all the things they neglected to fix for half the price. And don’t even try to call and get in touch with anyone because NO ONE ever answers the phon... read more
Great customer service! Love my new atlas cross sport.
I got my car serviced for the first time. The experience was awful. It took 5 long hours for them to service my car. I was told that they would clean the car and vacuum it inside. Even after 5 hours, they hadn’t cleaned the car or vacuumed it inside. I drove 2.5 hrs for this type of service. I’m never going back again.
Volkswagen Jackson has a 3.9 star rating with 305 reviews.
Volkswagen Jackson is closed now. It will open tomorrow at 7:30 a.m.
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