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We are El Paso's Premier Kia Dealership! As the Kia dealership under the Viva Auto umbrella we believe that our job is to provide superb customer service, educating and protecting our clients in all things Kia. We are ready to guide you thru your journey of purchasing your brand new Kia and keeping it running like a well oiled machine (literally). Visit us to understand why our customers say things like - "Nancy was amazing she took care of everything before I even got to the dealership. Orlando fought hard to ensure I didn'... read more
Bassett Place, 5800 Montana Ave, El Paso, TX, 79925, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Amazing services, everyone is super helpful and welcoming!
Business response:
Carmen, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
We purchased our vehicle in 2016 and the entire process was outstanding. Excellent sales team, great financing process, and every time I called the financing team with questions they were always helpful and every interaction was very positive. I highly recommend Viva Kia if you’re ever in the market for a new vehicle.
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at Viva Kia. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
The experience of buying a car can be very stressful. At Kia, I felt cared for by everyone. I did not feel pressured and it made the experience really enjoyable. I would recommend highly this company
Business response:
Thank you so much for your positive comments about Viva Kia! If you have any further questions, please give us a call. We're always happy to help!
Nance was literally the best! I had gone to a different lot to find a car and was treated horribly. Came to her and she got me the car I wanted for the price i had asked for. I 10/10 recommend! 🙌🏻🙏🏻
Business response:
Thanks for sharing this!🥰
Great experience, great product.
we bought our car a year ago and had issues wont get into details. but yesturday my husband returned to get a oil change as he pulled up he was met outside to be told they couldn't service his car, he was confused as we have been getting services done there since we bought the car, the service manager went in and came back out and said it was due to a bad review I left them on facebook (how petty) the service manager continue to tell him he would service it out of the goodness of his heart. Mind you we purchased the care pla... read more
Business response:
Alychia, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (915) 834-2300 when you can so we can address this situation directly. Thank you and have a great day.
Nancy Marquez got me the best deal possible! She took into consideration everything that I asked for and a monthly payment that I can fit into my budget. She worked wonders and now I have a brand new car! I couldn’t be more grateful for her hard work and patience! BEST CUSTOMER SERVICE EVER. BEST EXPERIENCE EVER! Viva Kia is the way to go! Thank you so much Nancy Marquez!!!
Business response:
Congratulations on your new vehicle, Megan! We're glad to hear Nancy delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!
So So Happy I Got lucky enough to work with Viva Kia to get my new ride. Thank you all so much for everything. Best place to get a vehicle by far. you guys ROCK!!!💯🤘🤘💯😜
Great customer service! Cesar Limon and his team are awesome!!
Business response:
Roger, your wonderful feedback and recommendation means a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Viva Kia has a 4.3 star rating with 1,984 reviews.
Viva Kia is closed now. It will open tomorrow at 9:00 a.m.
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