This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Viva Kia
- Car Dealers
- El Paso, TX
About this business
Location details
Bassett Place, 5800 Montana Ave, El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I got there, asked to see the car. They wouldn’t show it to me. The car I wanted. Instead they showed me 2cars, which I fell in love with, over 2times what I wanted to pay. I walked out with nothing. I wanted to leave .. but the held my keys for 2 1/2 hours. Never go back there again
Staff was helpful and quick to send me a picture of the Carfax and Original window sticker. Process was relatively quick and fast.
Great experience over all !
Business response:
Yomira, we are so glad you enjoyed your experience! Thanks for choosing Kia of Irvine!
Angie at Viva Kia gave us an amazing 5-star experience! She went above and beyond from start to finish, explaining everything clearly and making the entire process smooth and stress-free. She worked hard and fought to get us the best deal possible, always keeping our best interests in mind. Her professionalism, honesty, and dedication truly stood out. We highly recommend asking for Angie if you're looking for a great car-buying experience. Thank you, Angie!
The guy Brandon was really great at the beginning. But then they’ve made go there twice supposedly to pick up the car and then they said that no, they wanted more money as dowpayment and then next day they said that was ok just with the initial payment was going to be good and that I show go there and pick up te car today. First thing in the morning they sent me a text telling that they’ve already sold the car.
Business response:
Thank you for sharing your experience with us, George. We understand your frustration regarding the situation with the vehicle and the communication you received. It’s important to us that our customers feel valued and informed throughout the process. Our team appreciates your feedback and encourages you to reach out to us at Power Kia directly so we can address your concerns and assist you further. Thank you for your understanding. Sincerely, the Power Kia Team
The sales Rep was polite and informative. The car had no gas so on the test drive we stopped to get gas. The car drove well and was in decent condition. Unfortunately the price was not as advertised. The car guru ad said all dealer fees were included except tax license and govt fees. The rep then told us that they put door guard package on all their cars....that is $500 ...really, did not ask or want them. Probably a ten dollar item. Then they insist on the title paperwork ...another $500 which of course you can get at your ... read more
We had a great experience with this dealership and would recommend to friends and family. Some slight delays with the vehicle being ready and keys available but they worked hard to accommodate and see us through to a sale! Alan and Austin were excellent. Thank you!
Business response:
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Experience was very smooth. One of the best dealership to buy a car..
Business response:
Hello, thank you for choosing our dealership for your recent car purchase! We strive to provide a smooth and exceptional experience for all our customers. We are happy to hear that you consider us one of the best and we look forward to serving you again in the future.
Great experience overall! The staff was friendly, helpful and made the process smooth and easy. I love my Kia Sportage. special thanks to Lexie!
Business response:
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!
Frequently asked questions about Viva Kia
How is Viva Kia rated?
Viva Kia has a 3.8 star rating with 72 reviews.
When is Viva Kia open?
Viva Kia is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com