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Viva Day Spa + Med Spa | Domain Northside
- Day Spas
- Austin, TX
About this business
Austin's Favorite Spa.
Location details
11601 Rock Rose Avenue, Ste 120, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
We were scheduled for a manicure. When we got there, we discovered they didn't have the services we wanted. In fact, they pretty much did everything in their power not to serve us. They made a huge ordeal about removing my current polish because she was "booked back to back." They also made a big deal about us wanting more than just a basic polish. Rude and unprofessional.
We went in with high hopes for a fun, relaxing spa experience, but instead we were hit with rude customer service. They were rude when we asked questions about the services we requested and weren’t helpful towards us when we were trying to get things figured out. They also made us pay even though we got nothing done and they let us leave without telling us anything about it going to be charged anyways. I most definitely will NOT be recommending this place to anyone and I will NOT be returning.
RecommendedI am still Processing... and still enjoying...
Absolutely the BEST massage experience EVER!! From the start of calling to schedule my appointment (she make a great package suggestions), to the front desk staff member who made me feel welcomed (suggested a wonderful hot tea, to the OUTSTANDING HANDS DOWN BEST MASSAGE EVER with Jane!! Already booked my next 2 massages!!! Thank you Viva!!
The ladies there were so welcoming. Highly recommend go here and enjoying the experience
I'm still here and I don't want to leave...Ever!!! The environment is so calming...everyone is so nice and welcoming...oh and don't forget about the wine and chocolate...I'm moving in... that's all.
Super friendly staff. Worth the price. Marcella is a sweet person and an excellent manicure! Loved it! 👏🏻👏🏻👏🏻👏🏻
Swedish & Deep Tissue Massages are fantastic.
John the massage therapists amazing best massage I have ever had and Jen did s great facial
Frequently asked questions about Viva Day Spa + Med Spa | Domain Northside
How is Viva Day Spa + Med Spa | Domain Northside rated?
Viva Day Spa + Med Spa | Domain Northside has a 4.6 star rating with 805 reviews.
When is Viva Day Spa + Med Spa | Domain Northside open?
Viva Day Spa + Med Spa | Domain Northside is closed now. It will open at 9:00 a.m.
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