5200 Mowry Ave, # C, Fremont, CA 94538 United States
https://visualimagesalon.com/password
Open now:9:00 am - 6:00 pm
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About
Visual Image Salon is a full-service, Bumble and Bumble hair salon that takes hair care and customer service to a higher level. Our expert hair stylists offer hair cuts, colors, conditioning treatments, extensions and weaves. We also have a blow-dry bar, complete with expert styling. We believe your salon experience should be comfortable and luxurious. With every cut and color we offer a complimentary Bumble and Bumble scalp treatment and a makeup touch up. Visual Image also offers expert skin care, including facials, waxing, peels, lip and eye treatments and makeup.
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Blah on Insider Pages
5 months ago
11/05/2022, 12:44 PM
Expensive but Satisfied
I got my hair cut here by an Indian man who seemed to know what he was doing. I had to wait about 5-10 minutes past my appointment time while he finished someone else's hair. He listened to what I wanted and suggested what he thought would work. I approved and it took about 30 minutes for him to cut and style my hair. I thought it came out okay. Cost about $45 and he persuaded me to buy some Bumble and Bumble products as well. Total came out to be about $100 :(. I didn't think the hair cut was worth $45 but I've had horrible hair cuts elsewhere so I thought at least I didn't hate my hair now. PROS: nice hairstylist, pretty prompt service CONS: expensive, pressures you to buy products
Sue on Insider Pages
5 months ago
11/05/2022, 12:44 PM
Great, but find the right Stylist
I first went here after a horrible hack-job haircut from one of those cheap places that doesn't even wash your hair. I left there before they even finished and went home to cry. When I finally came in to Visual Image my stylist was very understanding, I told her how I was traumatized and wanted my hair to be longer in layers and the other place cut off too much hair. She spent a lot of time with me talking about my hair and consulting with her seniors. By the time I left my hair actually looked *longer!* than when I came in because it was properly balanced. I was thrilled. (one time she went out of her way to help me get a hair straightener for my daughter with her discount as a hair stylist, and continues to send me text msg. on my phone every holiday).I continue to go here 5 years later. I have a new stylist now but she is also very good, I never feel like they are being pushy. One time I came in with a very slight black eye because a baseball hit me in the cheekbone at one of my son's practices, my stylist asked all sorts of questions about what happened to your eye? When? Who threw the ball, etc. I had heard that stylists were trained to spot domestic abuse but this was my first encounter with that. I feel like they really care. Some of the stylists don't pay as much attention, you need to keep an eye on them and just keep trying new ones until you find a good one. I am seeing Victoria now. I feel like the price is worth the peace of mind of knowing I won't get another hack-job at one of those cheap places. I have taken both my kids there also and they left happy as well. I get cut & style originally, now get color as well, and have had waxing done. I'm about to make an appt. for a facial today.I would recommend them, if they seem too expensive, go less often, like every 8 weeks, or don't buy their products. When they ask if I need products, I say no I already have some, and that is the end of the "pushiness" that others talk about.Sue (Feb 2009)
Lisa on Insider Pages
5 months ago
11/05/2022, 12:44 PM
Visual Image price gouging
I like Visual image because it has somewhat of a look/feel of an upscale salon. The issue is that if you find a stylist you really like, his/her rates will increase as they advance I HATE this system but am basically too lazy to find another place. Any recommendations for economic/quality hair care in the east bay area?
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Melissa on Insider Pages
5 months ago
11/05/2022, 12:44 PM
looks good
I have not had anything done at Viual Image, but my friends have and they loved it. I saw tons of girls get their hair done and they looked great. The place is so trendy and welcoming. They offer coffee,tea, and water and really made me feel welcomed..even though I was in work out clothes and all the hair dressers were looking sharp. I soo am going there to get my hair done. PROS: trendy, they care for their clients, inviting, good work CONS: EXPENSIVE.
Natasha on Insider Pages
5 months ago
11/05/2022, 12:44 PM
Great salon!
I like going in every couple months for a wonderful pick-me-up! I'm not usually picky about sticking with the same stylist, so I've had my hair done by several people here and they've all done a great job when I go in for a cut & style. The girls and very friendly and they've got some great products too. Some people might argue it's pricey, but I've gone to cheaper places and more expensive places and this one is just fine. I would definitely recommend it.
Linda on Insider Pages
5 months ago
11/05/2022, 12:44 PM
Ego and greed trump fair price for superior services
After 5 years as a client of the "creative director" I fired my stylist. Let me tell you why: -the owner and stylists have become very greedy. -the prices DO NOT warrant the quality of services. -they overbook themselves so services that should take 90 mins of undivided attention take 3 hours instead this means 1/2 the time you are waiting. - they think nothing of rescheduling you but are too busy and important to return customer telephone calls. -they do not care about their customers it has been said by management and the owner that they "do not worry about unhappy customers because there are many more lining up at the door for services".
Amber on Insider Pages
5 months ago
11/05/2022, 12:44 PM
If you want your hair damaged, go here
I went to Visual Image for about a year and a half. I was a loyal customer who went every 5-6 weeks for a color touch-up. I was actually pretty satisfied for the first 6 months. But then my regular stylist started showing up late to my appointments, was rude, and began to dye my hair a very brassy orange color. (Im a blonde). She left the salon and I was on the search for another hair stylist. Right around this time, that is when the Salon changed. I dont know if management changed or what, but the quality of hair stylists greatly diminished. My hair went from a very healthy quality to very damaged, thin, and poor color concentration. My hair had 3 color gradiants, and it looked terrible. And when I would tell the stylist and her manager they would make me feel as if I was crazy and then they would mock me or roll their eyes at my comments. The stylists became very sloppy as they got hair dye in my eye, mouth, nose, all over my neck causing a bad dermatitis as well as ruining every top I brought in to the salon. They would give you the third degree on what kind of products you put in your hair, making you feel stupid if you didnt buy their Bumble and Bumble line, which is a terribly drying, damaging line. When I told them that its not about the shampoos, its how rough they are with the hair and the diet and lifestyle of the individual, they would give a sarcastic come-back. They would over-book appointments and make you wait around 15 min to get seen, and Heaven forbid you were 2 seconds late for your appointment as they would give you a lecture on how rude it is to be late and as a result they cant give you the "full spa experience". Visual Image, when I first started going there, was actually a great salon. Now it has turned into a place of ineptness, bumbling fools, and stlylists who damage your hair. So if you want to get your hair severely damaged, or you want to get the worst color of your life, go to this place. And if you MUST go, stay away from Joyce.
NYZ on Insider Pages
5 months ago
11/05/2022, 12:44 PM
RUDE, PUSHY AND EXPENSIVE
The first time I went to this place I liked it because it seemed a little bit upscale and they offered drinks etc. But the sylist who was doing my hair kept suggesting things. At first i thought it was nice but then she became pushy. I wanted short bangs, she wanted long, etc. Someone else also mentioned this that they make you feel low and dumb like you dont take care of your hair or yourself. They try to sell thier stupid products. But overall my hair was "OK" Anyway, the second time I went again only b/c I was going some place last minute and needed to get a haircut. It cost me $150 dollars for an overall general color and a hair cut that I didnt like. The B* chopped off my hair. I told her I wanted no more than two inches and she took off like 6 inches! It went from waist down to just below shoulders. She goes oHHH i think I should chop more off....I think you should get really short layers..NO i want long layers..>EVERYTHING she knew how to do she wanted to do that. If she couldnt dye my hair the right color and cut it the way I want she should have just said that she is a a dumb b*! I am really upset b/c it took me two years to grow my hair long and the B* chopped it off. THEY ARE PUSHYYYYYYYY!!
Avesta on Insider Pages
5 months ago
11/05/2022, 12:44 PM
Visual Image Salon
My family loves Visual Image Salon and Sanjay! We have been coming for over 5 years and have never found such a miracle worker! I brought my 5 yr old in after she cut her own hair. I also brought her in after I accidentally over bleached her hair. Amy is great on color too! They don't hesitate to stay late, even after salon closing just to make sure everything looks great. There is nothing they can't fix or do! I would drive from so cal to get my hair done here!! I just get our hair done every 3 months instead of 2, so we can afford it. I just stick to Biolage products though. I have had my hair chopped short even when I asked for a trim elsewhere, I will definitely keep going here, no matter what else I have to trim from our budget!!!
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