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428 W Capitol Expy, San Jose, CA, 95136, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 9:30 a.m. to 3:00 p.m. | |
Sun | Closed |
The lady seemed to be self absorbed in the computer. She claims I do not have the right code on my health insurance to entertain a visit with them. Call back next month. Dr. Park was nice on the phone. In person, the admin lady put the brakes on the visit.
I'm not in CA full time, so my usual optometrist wasn't available. Popped in to these folks since they are near the house. Had an emergency so I was sure to be humble asking for help. I've never had a service person make me feel more unwelcome in my life. This is a direct quote from the young lady at the reception desk: " you need an appointment first and we're booked out 6 weeks so I can't even help you. Anything else?" Me: do you know of another optometrist you might recommend? Her: "NO!" ...then proceeds to look at her ph... read more
Good customer service. Doctor was very detailed. Front desk girl was very nice, helpful and explained to us what our insurance covers and other options on glasses they had that we could choose but not covered by insurance.
Horrible customer service. Little girl with glasses is very rude. No one picks up the phone here. Waste of time
Vista Park Family Optometry has a 2.9 star rating with 18 reviews.
Vista Park Family Optometry is open now. It will close at 7:00 p.m.
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