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Vista at Lost Lake
- Apartments
- Clermont, FL
About this business
Location details
2550 Citrus Tower Boulevard, Clermont, FL, 34711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Awesome Service Thank you Luis for excellent service! Fast, honest and reliable!!
Business response:
Hello, Thanks for letting us know about your positive experience with Luis! We appreciate your feedback and are glad to hear that the service was fast, honest, and reliable. Best regards, Valiant Residential Management Team
Vista at Lost Lake Management has done an outstanding job reinventing itself. We look forward to the numerous activities that they sponsor for the community. The maintenance staff is top notch. When we submit a maintenance request we always get service in a timely fashion. Luis, Justin and the rest of the staff are always on there A game. Great job guys!
Business response:
Hello, Thanks for letting us know! We're glad to hear you’re enjoying the community activities and timely maintenance service! We'll be sure to pass your kind words along to Luis, Justin, and the team. We appreciate your feedback and support! Best regards, Valiant Residential Management Team
Poor living conditions Leasing office staff are truly terrible. Not only is there staff constantly changing but there is a huge lack of communication between them. If you go in to ask one person working they claim to “write it down” or “put it in the system” but nothing will ever get relayed so you end up never getting your issue resolved. Speaking of issues, almost everyone’s washer is broken. I live on the first floor and I can hear when my third floor neighbor down the hall is washing clothes. My washer as well as my neig... read more
Beautiful Property Recently stayed in the Corporate Suite for training purposes. Lush Landscape with beautiful views. The staff was very accommodating and greeted us with a smile!
The management team was wonderful and went above and beyond. I love my new apartment. Thank you so much Mel. She was very patient. Answered all of my questions and was flexible with my schedule. I had a few personal unexpected events happen prior to move in, Mel was empathetic, kind, professional and made adjustments to help facilitate my complicated out of state move. The management team was wonderful and went above and beyond. I found an apartment that instantly feels like home, thanks to Mel and the stellar management tea... read more
If you have pets I wouldn’t recommend My dog has always been on flea medicine and has never had fleas until I moved to this apartment. What’s the point of having a dog park if the grass is not treated… I’ve asked many owners with pets if they use the dog park and the majority say no just for that reason. The stairwells have wasp and bee hives and still nothing has been done to remove them; even though some people are allergic. There’s people who smoke week 24/7 and have medical proof they need it but don’t tell you there’s s... read more
Business response:
We're sorry to receive this feedback, Destiny. It's important to us that our residents are happy and comfortable in their homes as well as our community. We regret that your stay has been so frustrating. Due to the number and nature of your concerns, we feel direct communication is the best way to move forward. Please contact us at 352-329-8626 or VistaLostLake@ZRSmanagement.com so we can address your concerns. Thank you.
Very sad When I first got the apartment i was so excited moving from jersey my move in was Nov.. i signed the lease Oct.. a week before my apartment was so dirty dusty windows were disgusting inside and out they spray painted the inside of the toilet as time went by it started to peel into this looking rust around the toilet was yellow very disgusting i didn't move till last week of November they literally had so much time to clean the rugs were not vacuumed they apartment is supposed to be ready to move in they had nothing ... read more
Business response:
Thank you for bringing these issues to our attention, Christina. Please accept our sincere apologies that this was your first impression of our community here at Vista at Lost Lake. We see that you have quite a few concerns pertaining to our community's overall conditions and management, among other issues; we're sorry for that. We hope that you'll contact us directly at 352-329-8626 or VistaLostLake@ZRSmanagement.com so that we may have an opportunity to address the specifics of your situation and regain your confidence. Th... read more
Do not rent Had fire ants that bit us several times while sleeping in our apt. Was without power for 9 days during Hurricane Irma. Neighbors next to us have been warned about noise at 2:30 a.m. and again at 4 a.m. on two different occasions. For an apartment that is horrendously expensive this is not a good place to rent! Had our fridge stop working and it took two days to trade out so we lost all our food!
Worst Experience Ever I have lived through 2 management teams, and this one is by far the worst. The stairwells and barristers are filthy. The umbrellas at the pool are all broken. The pool is filthy as well. Stuff is stolen right out of your car, and it's the same people who work here that are stealing things. The community still has some decent people, but it is changing over rapidly to a lower class of tenants that do not respect your property and leave their kids running around without any supervision. The community defi... read more
Frequently asked questions about Vista at Lost Lake
How is Vista at Lost Lake rated?
Vista at Lost Lake has a 3.9 star rating with 657 reviews.
When is Vista at Lost Lake open?
Vista at Lost Lake is closed now. It will open tomorrow at 9:30 a.m.
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