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Visionworks N.C. Doctors of Optometry, PLLC
- Laser Eye Surgery/Lasik
- Greensboro, NC
About this business
Location details
3700 W Gate City Blvd, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Made an appointment to pick up glasses and to drop off a pair to add blue light to the lenses. The store associate wouldn’t take the glasses because the manager was on break. I was told to come back instead of leaving the glasses. Not my issue that the manager was on break as I had an appointment. Now I will find a new place to purchase glasses since they obviously don’t want business.
Absolutely nothing do I recommend about Visionworks. Their glasses are terribly made!
Business response:
We apologize for the issues in service Donna! We'll look into this right away. We appreciate the review.
RecommendedDr. Cavender explained everything to me in detail and was very friendly! I'm getting bifocals for the first time so I had many questions that she took the time to answer. I highly recommend her as an eye doctor! The staff, Gabby, Dawn, and Tabitha, were very patient with me as I picked out my new frames. They also helped me figure out the best way to use my insurance benefits. I highly recommend this vision place!
Business response:
We are so happy to hear this Jennifer!!! We truly appreciate you taking the time to give us such a fabulous review!
I was just seen there yesterday! Had an appointment at 6, after getting through with my eye exam it was around 7:10, and yes they close at 7 so after I came out of my eye exam I was told by the optometrist to look at glasses BUT the ladies and the one guy up front wanted us to leave because they were closed. Shocked my husband and I that we was so rudely rushed out so I asked for my prescription and I’ll take it elsewhere. I came here because they was in my network and America’s Best wasn’t, which is where I usually go. They... read more
Business response:
We're sorry to hear we let you down, Chasity. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
RecommendedExcellent COVID protocols-felt very safe. Knowledgable and friendly staff-felt that they cared about me as a customer. Great follow thru to work out insurance issues with their corporate office...plus they delivered the perfect pair of glasses/lenses which seems to be tricky for other suppliers (independent and large retail). Thank you. I applaud everyone at this location!
Business response:
We are so happy to hear this Karen!!! We truly appreciate you taking the time to give us such a fabulous review!
Good Morning, I hope this message finds you well. I wanted to express how extremely dissatisfied I am as a patient and customer of the Knoxville East location, 2960 Miller Pl Way, Knoxville, TN 37924. I called the office yesterday morning, 10/13/2020, to provide my updated insurance information and to assure a new pair of glasses would be covered under the policy since it has changed since my January 2020 visit to their office. MY glasses were sat on by a family member on Su... Continue Reading
Absolutely horrible. They have owed me a pair of glasses since March 7. I understand covid, but they have reopened. No one answers phone, calls back, responds to emails. This place is absolutely awful! And by the way I ALREADY PAID FOR MY GLASSES!!!!!
RecommendedFor the most part I’m satisfied but the pickup appointment was not what I thought it would be as in the past! I was handed my glasses by the door, told to try them on & if needed, they would adjust them & they did need to be adjusted. I was not offered a seat where I usually am given something to read to see if they are ok. I guess I just have to go to see if I can read the newspaper print. Not happy about this at all!
Business response:
We're sorry to hear we let you down, George. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
Frequently asked questions about Visionworks N.C. Doctors of Optometry, PLLC
How is Visionworks N.C. Doctors of Optometry, PLLC rated?
Visionworks N.C. Doctors of Optometry, PLLC has a 4.7 star rating with 997 reviews.
When is Visionworks N.C. Doctors of Optometry, PLLC open?
Visionworks N.C. Doctors of Optometry, PLLC is closed now. It will open at 9:00 a.m.
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