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Visionworks Doctors of Optometry

4.5

About this business

Specialties Visionworks Doctors of Optometry is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescr... read more

Location details

2202 State St, New Albany, IN, 47150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.5438 reviews
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Danny Vandgrift's profile image
Danny Vandgrift 
recommend  Recommended
4 years ago

They explained every test that they did. And, made sure I understood what the insurance paid. 

Christine Rush's profile image
Christine Rush 
4 years ago

Will never go there... could be the best doctors but if you have a rude person answering phones and making appointments you will run people off in a heart beat. My husband and son are patients there and was trying to make an appointment for myself and daughter... she had enough nerve to tell me she was to busy to get our insurance information off my husbands account... your to busy to pull up a computer screen then you’re to busy to see us.. so 4 patients you just lost. 

Business response:

We're sorry to hear we let you down, Christine. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf. 

Rene Overton's profile image
Rene Overton 
recommend  Recommended
4 years ago

great doctors and wonderful service I will definitely be going back! 

Business response:

We are so happy to hear this Lamara!!! We truly appreciate you taking the time to give us such a fabulous review! 

Lamara Rene's profile image
Lamara Rene 
recommend  Recommended
4 years ago

great doctors and wonderful service I will definitely be going back! 

Brittany Elise Roberts's profile image
Brittany Elise Roberts 
recommend  Recommended
5 years ago

I just really appreciate the staff for staying open and working through this pandemic. I had to get another pair of glasses today and I got to get them back today as well so thank you all for being on top of it and caring for the patients of course! 

Nae Sparrow's profile image
Nae Sparrow 
recommend  Recommended
5 years ago

great staff and I will certainly be back 

Gabriel Majors's profile image
Gabriel Majors 
recommend  Recommended
5 years ago

I was able to get an appointment within a couple of days of calling. I not only got my diabetic eye exam (and get the pictures, so much better than dilation) but to update my prescription. Then out to the floor where I worked with Zac. Not only did I get a couple frames I love, I got honest answers about how they looked on me. I got offered all the options and they worked with my insurance to get me a great deal. I met the General manager today when I went to pick up the second pair, and she was really helpful. All around wi... read more

Michelle Schmitt Burton's profile image
Michelle Schmitt Burton 
recommend  Recommended
6 years ago

Very helpful and very friendly wait wasn’t long very nice 

PhilipRobin Stowers's profile image
PhilipRobin Stowers 
6 years ago

Dr. Cora and Dr. B are great. The customer service is horrible. You wait for over an hour for someone to help with glasses. 

Frequently asked questions about Visionworks Doctors of Optometry

How is Visionworks Doctors of Optometry rated?

Visionworks Doctors of Optometry has a 4.5 star rating with 438 reviews. 

When is Visionworks Doctors of Optometry open?

Visionworks Doctors of Optometry is open now. It will close at 7:00 p.m.  

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