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Visionworks

4.7

About this business

Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on certain types of prescriptions. Every purcha... read more

Location details

165 Pavilion Pkwy, Fayetteville, GA, 30214, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.72,046 reviews
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Mariam Cannady's profile image
Mariam Cannady 
4 years ago

They SUCK! Both times I’ve had to pick up glasses, they were not ready when promised. I was told multiple times to come back when other employees were working. When I come back...said employee is clueless on how to help me. I waited for an extra month to get my son’s glasses because they had to reorder them after giving me the run around for a week! Now they can’t find a pair of glasses that I ordered again! Once again I’m being asked to return when someone else is in. No call backs when they say they will call back. I alway... read more

Business response:

We're sorry to hear we let you down, Mariam. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf. 

Amanda Jackson's profile image
Amanda Jackson 
4 years ago

Dear Visionworks, I am writing in hopes of getting a satisfactory resolution to an experience we have had. I am to the point of never using your company again. I hope you can change that. Between my husband, son, and myself we have used your facility in Fayetteville, GA (Fayetteville pavilion-Store 481) for our glasses this year. Primarily out of convenience. We have just moved to Fayetteville from Knoxville, TN where I also used your facility to purchase my glasses. My son ... Continue Reading 

Ann Lika's profile image
Ann Lika 
4 years ago
TJ Jackson's profile image
TJ Jackson 
4 years ago
LaShonda Brown Weaver's profile image
LaShonda Brown Weaver 
recommend  Recommended
5 years ago

I love this vision works location, everybody is friendly and professional. 

Bobby Barnett's profile image
Bobby Barnett 
recommend  Recommended
5 years ago

I had a great experience with the young lady Qunicia she was so professional and she was wonderful. And I hope y’all enjoy your visit with them as I had. And Dr. Candace was amazing how she treated me with my experience I highly recommend them. 

Shana Lenard's profile image
Shana Lenard 
recommend  Recommended
5 years ago

Patrick was awesome!! He suggested glasses that fit my style and my face and gave me honest feedback about the glasses that were at the top of my list. They had a great selection of glasses. I also appreciated the office taking me as a walking and getting me in front of a doctor within 5 mins of me walking in the door. 

Katrina Winkles's profile image
Katrina Winkles 
recommend  Recommended
5 years ago

Just a wonderful place and she corrected my vision that America's best got way wring and gVe me the wrong glasses 

Qwendolyn A-Freeman's profile image
Qwendolyn A-Freeman 
recommend  Recommended
5 years ago

Yes, but you have to know what your insurance will pay for. Because they will try their very best to add on extras that will be an out of pocket expense. You need to know beforehand how much your insurance is paying for your frames so you can stay within those guidelines. 

Frequently asked questions about Visionworks

How is Visionworks rated?

Visionworks has a 4.7 star rating with 2,046 reviews. 

When is Visionworks open?

Visionworks is open now. It will close at 6:00 p.m.  

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