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Visionworks
- Laser Eye Surgery/Lasik
- South Elgin, IL
About this business
Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Contact lens dispensing is included at many locations. Every purchase has an unconditional 30 day money-back satisfaction guarantee and free lifetime cleanings a... read more
Location details
384 Randall Rd, South Elgin, IL, 60177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Had a lady named Tayshna say she was the manager. The manager is Jesse Gonzalez. This after they lied about the only way to see a doctor is by getting a retinal scan. Then having the doctor state it is recommended but not required. Next, after paying for a contact fitting to be done that day; they take payment only to say it has to be scheduled out. So after getting a refund, asked for a copy of the prescription. Which we were told they cant provide it if we are not being seen there. This new staff is completely horrible. Ju... read more
Business response:
We're sorry to hear we let you down, Roman. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
Recommendedvery nice people, clean place
From my eye exam through receiving my new glasses, I have been extremely satisfied with this location. The staff were very accommodating and have been helpful with adjustments as I have needed them. Would highly recommend this Visionworks location.
I highly recommend Visionworks. They are very helpful, friendly and knowledgeable. Maggie R. stands behind her product and will go the extra mile to see that the customer is treated professionally and with respect.
Been going there for glasses for the past 3-4 years. Always satisfied. Can’t beat the prices. Julio/Sue are da best!!!
Very friendly staff. wWonderful super quick experience. Friday evening appointments and our glasses were ready for pickup Tuesday the next week. Highly recommend this location
The entire staff is very helpful. They went above and beyond to help me when I needed my glasses. I highly recommend them. if you need assistance go see Susan H. or the store manager Sue F.
This is an amazing place. Staff is patient and kind. The manager and her staff were very respectful and helpful when I had to return my 1st pair of glasses because they did not stay on my face correctly. My 2 nd pair are perfect. Even the eye docs are amazing. I will go back. Thank you to a great team . They even took time to help me pick out my frames😍
Always received my eye ware in a timely matter. Staff is out going and friendly. Close to home been coming here for years! Very satisfied! 👍
Frequently asked questions about Visionworks
How is Visionworks rated?
Visionworks has a 3.2 star rating with 142 reviews.
When is Visionworks open?
Visionworks is open now. It will close at 6:00 p.m.
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