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Visionworks

4.2

About this business

Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include in-store labs which provide one-hour service on most prescriptions at many locations. Every purchase has an unconditi... read more

Location details

1600 N Riverside Ave, Medford, OR, 97501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.2214 reviews
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Kendra Summers's profile image
Kendra Summers 
recommend  Recommended
6 years ago

Amazing I called asking for a case for my sunglasses and gabby was more then helpful!!! I highly recommend purchasing from them!!!!!! 

Debbie Beall's profile image
Debbie Beall 
6 years ago

The customer service in rogue valley mall needs adressed. You can't be given a different price quote from the same girl 1 week apart. The girl who actually took my order did not put it through right the first time all I wanted was to have the glasses be thinner where they actuall fit inside the frame was this asking to much the first time?? I'm now thinking they were trying to rush me out because they were closing in an half hour. 

Katie Mackprang's profile image
Katie Mackprang 
recommend  Recommended
6 years ago

The staff here is friendly and knowledgeable! Always have smiling faces and are ready to help!!! 

Angela Klein Guyll's profile image
Angela Klein Guyll 
recommend  Recommended
6 years ago

Very patient with my daughter. Appreciated that. 

Liz Harrison's profile image
Liz Harrison 
6 years ago

they use Master Eye Associates for their eye exams...just look them up on BBB. Scam artists! illegally sent me to collections saying I didn't pay a bill that I DID pay! also refused to send me a copy of the bill in question or copies of late notices that I would assume they would have sent me if I supposedly didn't pay the bill 😠 

Jay Sands's profile image
Jay Sands 
recommend  Recommended
6 years ago

good quality product helpful staff 

Kristopher Owens's profile image
Kristopher Owens 
6 years ago

Do Not go to this store!!! And Do Not see Dr Espat Reich. They are unethical and dishonest. Being August of 2018 I just received a bill from 2016 and my wife dated 2014. Between then and now we have not heard anything from them. My wife went to the store to inquire about why we are being billed because the invoice only said for services. Not only could they not say what the services were, they would not remove the charges. The kicker is that they have audacity to include late fees. Again, Do Not go to this business. 

Rebecca Ford's profile image
Rebecca Ford 
recommend  Recommended
6 years ago

they are so quick and friendly and have tons of choices for frames. 

Gail Lavey's profile image
Gail Lavey 
recommend  Recommended
6 years ago

Great customer service! Very efficient and knowledgeable. Thank you! 

Frequently asked questions about Visionworks

How is Visionworks rated?

Visionworks has a 4.2 star rating with 214 reviews. 

When is Visionworks open?

Visionworks is open now. It will close at 9:00 p.m.  

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