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Visionworks

4.2

About this business

Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include in-store labs which provide one-hour service on most prescriptions at many locations. Every purchase has an unconditi... read more

Location details

1600 N Riverside Ave, Medford, OR, 97501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.2214 reviews
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Arriane Novicio-Gonzaga's profile image
Arriane Novicio-Gonzaga 
5 years ago

This provider / clinic is fraudulent. My husband got a bill 9 months after the service and was being asked to pay for the portion of insurance for the contact lenses. We already paid 571 dollars upfront, they are now charging us another 245 dollars for the fee that the insurance would have paid for. I called my insurance company to ask why they denied the claim and I was told that they never received any bill from the provider. They have documentation that the only charge they billed the insurance for was the eye exam. They ... read more

Business response:

We're sorry to hear we let you down, Arriane. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf. 

Arriane Novicio-Gonzaga's profile image
Arriane Novicio-Gonzaga 
5 years ago
Marti Wine Peterson's profile image
Marti Wine Peterson 
recommend  Recommended
5 years ago

I got a pair of bifocals there that I love and everyone likes. Then I lost my best reading glasses on a trip. Today I got two pairs of reading glasses for $50. I am very happy! They have a great selection, with styles for everyone. The staff is friendly and knowledgeable. I will definitely go back. 

Beckie McFall-Figueroa's profile image
Beckie McFall-Figueroa 
recommend  Recommended
6 years ago

Shelby T. was very nice and helpful! 😊 

Leah Marie Flaugh's profile image
Leah Marie Flaugh 
recommend  Recommended
6 years ago

they were amazing!!! and they fixed my glasses 

Margueritte Root Hickman's profile image
Margueritte Root Hickman 
recommend  Recommended
6 years ago

They did an amazing job repairing my sunglass lenses for much less than I anticipated!!!! 

Duncan Machen's profile image
Duncan Machen 
recommend  Recommended
6 years ago

A very helpful staff with great customer service. 

Hisham Haqq's profile image
Hisham Haqq 
recommend  Recommended
6 years ago

wonderful, they moved ahead of estimated time, and they make glasses in store. they were extra helpful! 

Katelynn Rose Pruitt's profile image
Katelynn Rose Pruitt 
recommend  Recommended
6 years ago

Super helpful in fixing my glasses. Made it quick and easy. 

Frequently asked questions about Visionworks

How is Visionworks rated?

Visionworks has a 4.2 star rating with 214 reviews. 

When is Visionworks open?

Visionworks is closed now. It will open tomorrow at 10:00 a.m. 

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