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Visionworks
- Laser Eye Surgery/Lasik
- Kansas City, MO
About this business
Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions. Every purchase has an un... read more
Location details
8748 N Dixson Ave, Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Business response:
We're sorry to hear we let you down, Kaly. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
I had my eye exam and ordered two pairs of glasses IN MAY. The dude ordered two pairs of the same glasses. so then I had to pick out another pair because they were then out of the ones I originally ordered. (Also....they never called when my glasses arrived...it had been almost 3 weeks). SO THEN...I pick out a new pair and they said it will take two weeks...18 days go by and they finally email me that my glasses are ready...it’s a nightmare trying to make an appointment just to pick up my glasses...my timeframe I can pick th... read more
Business response:
We're sorry to hear we let you down, Kaly. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
RecommendedI was very impressed with Visionworks. They are following all the current procedures during the pandemic crisis. I felt very safe when I was in the showroom and the exam room. The employees were professional but still friendly and very knowledgeable about their products and services. I highly recommend them.
I absolutely love this location!! Dr. Davenport is fantastic and so is the staff!! Rachel was wonderful with assisting me in finding new frames! Very friendly and professional! Love love love!
Great staff members, they help you a lot with things. The hardest part was the long wait to be checked in. I had to say something about doing paper work. I feel paperwork shouldn't be signed after pupil dilation since vision is already blurry. They are very thorough.
Had an excellent appointment and the assistant Rachael M helped so much with picking out glasses. She gave me suggestions I wouldn’t have normally picked out and did all the leg work while we sat and I just tried them on. She explained my eyeglass offer in detail and was very friendly and helpful. She went above and beyond and was fun to talk to. I highly recommend Visionworks at Zona Rosa in KCMO. Ask for Rachael M!!!!!
I showed up for my 5:45 Thursday appointment at 5:25 and nobody greeted or talked to me until 5:50. Then I waiting until 6:15 and still wasn't in with the dr. Your Customer service sucks and obviously having an appointment is irrelevant. Not to mention one employee came over and commented on how well behaved my children were (speaking to my children. Not me). Then continued to touch my sons hair. Who does that??? Don't touch other people's kids.
Friendly and helpful staff.
Frequently asked questions about Visionworks
How is Visionworks rated?
Visionworks has a 4.3 star rating with 291 reviews.
When is Visionworks open?
Visionworks is closed now. It will open at 10:00 a.m.
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