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Visionworks

4.5

About this business

Visionworks Doctors of Optometry is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions. Eve... read more

Location details

1908 Southlake Mall AL104, Ste AL104, Merrillville, IN, 46410, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5342 reviews
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Kathy Madden's profile image
Kathy Madden 
recommend  Recommended
5 years ago

I didn’t get an exam there but I did purchase glasses and frames from this location a couple of years ago. Recently one of the screws in my glasses came loose causing the lens to pop out. Dana was extremely helpful and friendly! In addition to putting the screw back in she also replaced the nose pads when I mentioned my old ones were getting uncomfortable. I have also had to bring in my glasses a couple of other times recently to have them adjusted and I have always received the same friendly service. Definitely recommend! 

Amanda Mossman's profile image
Amanda Mossman 
recommend  Recommended
5 years ago

Love working with Sarah! She makes the process a breeze and great conversation. Dr. Fary was very thorough and kind to answer my questions and address concerns. Sarah made sure I was taken care of and was in and out of there within a reasonable time. I look forward to going back! 

Kathy Pingleton Mclaughlin's profile image
Kathy Pingleton Mclaughlin 
recommend  Recommended
5 years ago

They were wonderful! Sarah took her time with me even though it was super busy. She made sure I was satisfied with my glasses. I bought 3pairs! Thank you Sarah! 

Samantha Ann's profile image
Samantha Ann 
recommend  Recommended
5 years ago

Had a wonderful experience! The employees go above and beyond making sure you’re taken care of. Sarah was especially sweet when working with me. 

Tom Hampton's profile image
Tom Hampton 
5 years ago

I was very happy with the eye exam that I received but I must warn people on medicare that the eye doctor Dr. Hamany recommended that I get a glaucoma test. I told the doctor that I had one before and would not pay for a glaucoma exam. The doctor then told me not to worry that medicare pays for this so I allowed him to make an appointment. However this was not true. What he failed to mention and what I did not know was that this was subject to a deductible and since I had not met my deductible Williams Eye Clinic sent me a b... read more

Lynn Zavodny's profile image
Lynn Zavodny 
recommend  Recommended
5 years ago

Dr. Bassetto was Extremely professional and proficient. This was the 1st time I got a pair of glasses and no adjustments were needed. I did not have to get used to them - they are perfect. Monique was a spot of sunshine. Vision Works is lucky to have her working for them. She has a very bright and positive attitude. Sarah is so knowledgeable and a great asset. 

Jennifer Miles Bayer's profile image
Jennifer Miles Bayer 
recommend  Recommended
5 years ago

great customer service there was a mix up with my order but they explained it to me and upgraded my lenses at no extra cost. very happy with the help I get from Alex and Sarah 

Traci Dvorscak's profile image
Traci Dvorscak 
recommend  Recommended
5 years ago

It was a busy Sunday, Angela and Dana did a great job assisting the customers. Dana help me pick out a great pair of glasses, she was very professional and knowledgable. 

Veronica Lopez Terrazas's profile image
Veronica Lopez Terrazas 
recommend  Recommended
5 years ago

Our experience was amazing! Sarah made it enjoyable and was so helpful! She went above and beyond with the time she spent with us. Thank you Sarah! 

Frequently asked questions about Visionworks

How is Visionworks rated?

Visionworks has a 4.5 star rating with 342 reviews. 

When is Visionworks open?

Visionworks is closed now. It will open at 9:00 a.m. 

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