Vision Essentials by Kaiser Permanente, Mission Hills

Armineh J 

on Google

a week ago

I had a great experience at Vision Essentials. The doctor was very thorough and explained everything clearly, and the staff were friendly, kind, and helpful. I received all the help I needed. My only suggestion would be to offer a larger selection of frames. 

C 

on Google

5 months ago

I wasn’t planning to leave a review, but since KP requested it, here it is. In a nutshell, the optometrist is good, but the office and overall vision coverage are difficult to deal with. 1) Appointments are usually months away, and the only way to get a sooner appointment is to keep checking for cancellations. Follow-up availability is also quite limited, and they also insisted that I book separate visits for glasses and contact lenses, even with the same optometrist. 2) The staff can be quite pushy. At 4:30 pm they were obv... read more

Alex Ramirez 

on Google

6 months ago

Professionalism and friendly staff 

C 

on Google

6 months ago

I wasn’t planning to leave a review, but since KP requested it, here it is. In a nutshell, the optometrist is good, but the office and overall vision coverage are difficult to deal with. 1) Appointments are usually months away, and the only way to get a sooner appointment is to keep checking for cancellations. Follow-up availability is also quite limited, and they also insisted that I book separate visits for glasses and contact lenses, even with the same optometrist. 2) The staff can be quite pushy. At 4:30 pm they were obv... read more