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VIP Tires & Service

4.5

About this business

Location details

61 Western Avenue, Augusta, ME, 04330, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
4.51,121 reviews
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Sarah Bigney McCabe's profile image
Sarah Bigney McCabe 
recommend  Recommended
5 years ago

So helpful and friendly!! 

Business response:

Thank you, Sarah, for your kind words! We’re glad to know our Augusta VIP Tires & Service team is providing you with safe, reliable, trustworthy service. We appreciate your business and look forward to seeing you again in the future. 

Sarah Bigney's profile image
Sarah Bigney 
recommend  Recommended
5 years ago

So helpful and friendly!! 

Angie Pearson's profile image
Angie Pearson 
recommend  Recommended
5 years ago

I went in today with an issue with my car engine light that came on and I believe the employee who helped me was Zack I hope I got his name right. He was so nice, friendly and helped me with my situation and went above and beyond. I can’t say thank you enough please make sure he knows he is appreciated and his kindness to the people he helps doesn’t go unnoticed. 

Jamie Fontaine's profile image
Jamie Fontaine 
5 years ago

How about setting an Appointment to have Warranty parts fixed and replaced and the Manager John Anderson is on the phone and tells his workers not to work on the car unless they are able to do other work for more money like $1701.66 worth of work that is not needed to be done!!! so the worker told the mechanic to take the car down off the lift and NOT to touch the car!! and tell your workers to take the car down and refuse to do the warranty work on the car which is need for you to do for "FREE" by "LAW"!!!! just because the... read more

Jennifer Chesnel's profile image
Jennifer Chesnel 
recommend  Recommended
5 years ago

Highly recommend this location! I was in the area this afternoon when my car started acting up and I realized I was past due for an oil change. There was no one else open and it was close to closing time but they fit me in so that I could make it back home safely. Thank you so much! 

Barry Guess's profile image
Barry Guess 
5 years ago

how about listening to their customers, not treating them like they're stupid. That's one way to improve your service. when a customer explains that they're having an issue with something don't think that you know better than they do on this case you're sadly mistaken. maybe you should try to solve the problem instead of trying to sell your s*** service. 

Mary D. Mayo-Wescott's profile image
Mary D. Mayo-Wescott 
5 years ago

The people there, have serviced my car very well! 

Vicki Hyden's profile image
Vicki Hyden 
6 years ago

I have been a customer for many years. I have had mostly great service but I have been treated very well. And they price match tires. 

Lisa Pettengill Waitt's profile image
Lisa Pettengill Waitt 
6 years ago

Don't bother getting an appointment to put snow tires on. Lonnie's been sitting there for over 1 1/2 hours WITH an appointment and STILL haven't started on it! Very poor customer service. 

Frequently asked questions about VIP Tires & Service

How is VIP Tires & Service rated?

VIP Tires & Service has a 4.5 star rating with 1,121 reviews. 

When is VIP Tires & Service open?

VIP Tires & Service is open now. It will close at 4:00 p.m.  

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