This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Village Veterinary Hospital
- Veterinarians
- Johnston, IA
About this business
We're your other family doctor! Offering high quality veterinary care for dogs, cats, birds, reptiles, and other pocket pets in the Johnston, IA area.
Location details
5305 Merle Hay Rd, Johnston, IA, 50131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedthey are patient and understanding they ask if you have questions. great place to go! They have taken care of my Bishons and now my snahazers. Another good point: they don't nickel an sime you like another I tried! Thanks Village Vet!!!! You guys are awesome!!!!!
The staff was so sweet to me and my husband today while we had to say goodbye to our baby Bandit. They were nice, and comforted us while we said goodbye. Thank you for being so great!
Business response:
We were sorry to have met you and your husband during such a difficult day in your life but are glad that we were able to make it a tiny less difficult for you. We have Bandit's paw imprint ready whenever you are comfortable picking it up.
We had a great first visit with Dr. Betty Grim-Newton and the staff. They were friendly and very kind and thorough with our dog!
Business response:
Thank you for bringing her in to meet us!
See Dr Hovick, he is great. Do not see Cheri Aldrich. She has a terrible attitude.
Business response:
We are sorry to hear that you feel this way. Customer service is important to everyone on our team. Please feel free to call our hospital manager Andrea at (515) 278-5531 if you would like to discuss your concerns with us in more detail. We appreciate your feedback.
These people are the best! Thank you for your compassion. Your love for animals is much appreciated.
Business response:
😍Thank you Maggie. We appreciate you and your four legged family.
Been taking my dogs and my family’s dogs here for at least 15 years. And up until the last time our family dog was boarded this was a solid five star clinic and boarding house. The clinic not only mixed up labs for our dog (telling us her labs were all clear), but then neglected to inform us that she was sick while she was boarded (because she didn’t get treatment from the false lab report). We only found out when we took her in for diarrhea and vomiting. The office manager refused to even give a simple apology for their neg... read more
Business response:
Mr Andrew, I'm sorry you had this experience. Being the "office manager", I would be happy to discuss this with you. I am unaware of this situation and would like the opportunity to speak with you about it. Thank you Andrea Dorschner
The Vets and the staff are angels and amazing people!! They love our furry babies as much as we do!!! They took amazing care of my cat Belle for 18 years and were with her to the end of her life! I️ can’t thank them enough for their support and kindness that they have provided for us! Thank you all so much for helping me through this difficult time of Belle’s passing.
I called in the morning with 2 sick pets. The staff was very accommodating at getting them in, and have always been very gentle and kind. I'll never go anywhere else.
The staff is always friendly and helpful and they take good care of my cats.
Frequently asked questions about Village Veterinary Hospital
How is Village Veterinary Hospital rated?
Village Veterinary Hospital has a 4.7 star rating with 217 reviews.
When is Village Veterinary Hospital open?
Village Veterinary Hospital is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com