Village Medical - Arrowhead

Debra Colbert 

on Google

a week ago

This office are liars and they cheat patients. They told me they were in network and they were not. They over charged me for an exam that I never received. When I came in and asked about the bill, they said it was their mistake and they would write it off and instead sent me to collections. 

Danielle W 

on Google

3 months ago

I do not recommend Kristalle C. Payano unless you like your medical provider to lie directly to your face and your insurance company. I went in to see if a tiny, slightly raised freckle was cancerous. She said she couldn't confirm unless she did a biopsy. She proceeded to explain that she would shave the top layer off and because it was raised that it would be flush with my skin so I agreed to it based on that explanation. To my surprise when I took the little bandaid off later that afternoon, that it was not the way she des... read more

Crysta Brooks 

on Google

5 months ago

-A must read- and protect yourself. Hit records on that cell phone and store every interaction you have here in person or on the phone. Incompetent at its worst. Any issue you will have will be delt with by Anniko, the office manager. She is a huge library to this company from a legality standpoint of view, disrespect is staying kosher, in my word choice. She will not only interrupts you, yells at you and then assume what you were going to say and respond based off of her own personal assumption, that is horribly incorrect a... read more

Hannah O. 

on Google

5 months ago

Currently still waiting for my virtual appointment. It’s already been 50 mins. Yikes should have read the reviews. 

Alicia Kuntz 

on Google

8 months ago

Had PA-C Sharon Mertins for an online appointment and am thankful to get to see her in person, in 2 weeks for a follow up. She is kind, straightforward and easy to talk to.