Village Medical

scott s. 

on Birdeye

5 months ago

nothing but money gougers, I have had 5 different doctors since they took over as the doctors keep leaving. after the last one left the want me to come in for an appointment so I can have a "new" doctor just so I can continue to have my prescriptions refilled. TOTAL CROOKS!!! 

J S. 

on Birdeye

5 months ago

What a shame! This company has taken a great group of doctors and pushed them away and provided horrible service to the patients. They have all the calls outsourced to I don't know what country but you can not understand anyone on the phone.. So frustrating. 

Andy 

on Birdeye

7 months ago

You will never be able to call your provider with village medical. We have been going to one of the doctors for years prior to their switch to Village Medical, but last time we were there they told us that they no longer accepted our insurance. I asked them to pay just with cash since I had a really sick child, they told us they wouldn't even let us do that. There is no place more soulless than village medical. 

Cindy 

on Birdeye

9 months ago

If I could givw zero stars I would. The frustrations with Village Medical are always present. You can NEVER speak to a knowledgable person at the office. You are automatically transferred to a "scheduling" person who knows NOTHING. Get ready to pull your hair out. Customer service PLUMMETED when Village Medical took over AFM. Run away, find another provider.  

Beit G. 

on Birdeye

a year ago

Staff is amazing but wow Village Medical absolutely stinks—- as a happy AFM patient for years, I gave them a year to figure things out but they just keep getting worse and worse. Such a shame because the staff is truly excellent but I gotta find something new because it’s become intolerable (lost records, multiple cancellations, prescriptions hassles every time, ridiculous constant admin to do— as a patient! and long wait times because they’re always understaffed / under supported).  

Brian K. 

on Birdeye

a year ago

Run from this grocery store medical side show. Good Doctors are getting sucked in to treating patients as nothing but numbers and money. 

K K. 

on Birdeye

a year ago

ZERO STARS is not an option - but - you could go to YouTube for a better diagnosis and treatment. This facility has gone to hell in a handbasket in short order. Totally missed a fracture after a serious fall - wrote my discharge instructions on a paper towel, the list goes on. I could have gone to an emergency veterinary clinic and gotten better treatment and a better diagnosis. Disappointing and healthcare at its worst! 

Rick S. 

on Birdeye

a year ago

Village Medical is buying several smaller practices throughout the U.S. and They are horrible. In all my years, I've never been treated more like an insignificant number, certainly not as a patient. I am just a name to bill. They are taking healthcare to the lowest possible place. It's very apparent their real goal is only making money, treating patients being very secondary. It's abhorrent and disgusting. My vet has way more concern for my pets than my own healthcare provider has for their patients. They are way more focuse... read more

Mike P. 

on Birdeye

a year ago

The people who staff this location are great and seem to be truly patient focused. However, they are limited and hampered by their new overseer, Village Medical. Ever since VM purchased these folks, everything from billing to wait times seems to have gone south. When one tries to call VM for tech support related to an online account problem, it is not a good experience. Bunch of money grubbing corporate bastards at VM who care not about patient care.