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Village Hill Apartments
- Property Management
- Cross Lanes, WV
About this business
Great location, conveniently located near and plenty of shopping, movie theaters and just a short distance to interstate access to get you to downtown Charleston or Teays Valley. Rent includes water, sewer, trash and expanded basic cable so you pay only electric. Very spacious bedroom and living room with dining area. Kitchen is furnished with stove, refrigerator, dishwasher and garbage disposal. Enjoy the pool and basketball court in the summertime. We also have laundry facilities on site for your convenience. Call for your... read more
Location details
5400 Big Tyler Rd, Cross Lanes, WV, 25313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don’t recommend Has really gone down hill in the last year, and it is not getting any better. -Laundry room always a complete mess - only 4 washer & dryers for over 150 residents. -grass is infested with fleas & ticks, and the grass has never been treated by village hill even though they claim to be “pet friendly” -The deck boards on level 2 of building 6 are literally failing & that will be a huge lawsuit when it happens. Complete neglect. -building 8 does not have a functioning gutter system. Maintenance doesn’t seem to mi... read more
Do NOT RENT We have lived at Village Hill since 1/2017 . Property was well managed. It’s awful now. Management will NOT do ANYTHING. House is full of mold. Our breaker box is hooked up to run electricity for the hallways and outside lights. They will NOT fix the problems. They are rude. I pull 6 buckets of water from my dehumidifier daily! Save your money
Highly disappointed I am a former resident of Village Hill. When I moved in, everything was fine. It's when Lynd took over that everything started to go downhill. They are just there for the money and don't care about their residents or the resident's experience like they say. I would have rated 4/5 stars to begin with but now, not even worth 1/5. The management is impossible to work with & overall just incredibly rude. Their actions truly show that they only care about taking your money.
Business response:
We are very alarmed by what you have mentioned. Both our management and maintenance teams work very hard to make sure our residents have the best living experience in our community. We welcome you to speak to us directly by coming by the office or giving us a call at (681) 217-1783.
HORRIBLE Village Hill is TRASH. Our neighbors and I have had a water leak for 5 months. It took 5 months for them to address this issue and decide to fix it. The hot water only lasts 5-6 mins. My neighbor is invested with roaches. Lynd has came in and ruined this place. The office staff argue when you state you have an issue and the landlord is flat out RUDE. Please save your time and money and avoid this place at all costs.
Business response:
We are disappointed to see these claims as they do not accurately portray the situation at hand and do not paint our team in an accurate light. First, the current management and maintenance team were not here when the alleged water leak started 5 months ago. Additionally, we did our due diligence to look into this and did not find any water or mold. We ask that you consider removing this review for its defamatory nature. Thank you.
Village Hill is TRASH. Our neighbors and I have had a water leak for 5 months. It took 5 months for them to address this issue and decide to fix it. The hot water only lasts 5-6 mins. My neighbor is invested with roaches. Lynd has came in and ruined this place. The office staff argue when you state you have an issue and the landlord is flat out RUDE. Please save your time and money and avoid this place at all costs.
Save your time & money Don’t even bother with this property. It was okay until Lynd took over but it’s gone completely downhill. I liked my apartment & the rent was cheap but once Lynd took over, they incorporated a bunch of hidden fees that were never in my original lease. Stay away from this property & all of the others owned by Lynd, you’ll be wasting your money with them.
Business response:
We're concerned that your living experience has not met your expectations. We work hard to provide a 5-star experience, and we're disappointed that this hasn't been the case for you. We strongly encourage you to discuss your concerns directly. Please call us at (681) 217-1783 when you have the time.
Terrible Ever since the new company moved in (Lynd) this place went down hill fast. I don’t recommend moving into this place. Nothing gets taken care of and god help you if you need something fixed. They clam they are too busy dealing with other issues and short staffed. If you put a service request in they will just close it and say it’s fixed. Very poor management. Stay away. The rent is not worth what you get.
Poor management Had issues in my apartment for years and landlord wont fix anything and are very argumentative. Older units have not been touched for around 10 years. The outside of some of the apartments have holes and other unfixed issues. About 40% of tenants have already moved out due to a myriad of issues with management.
Save headache The new owners are really disrespectful, unorganized, and delay handling issues. They do not upkeep the outside , hallways, or driveways. They enter units with notices on the door. The new management just came this year. They put huge change on wonderful community I once loved.
Frequently asked questions about Village Hill Apartments
How is Village Hill Apartments rated?
Village Hill Apartments has a 1.6 star rating with 18 reviews.
When is Village Hill Apartments open?
Village Hill Apartments is closed now. It will open tomorrow at 9:00 a.m.
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