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Vid Dog Grooming
- Pet Groomers
- Brownsville, TX
About this business
Location details
1393 E Alton Gloor Blvd # 3, Ste 3, Brownsville, TX, 78526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lack of seriousness ... I called to ask for information and availability and they told me that I could make the appointment on Facebook, I make the appointment, the confirmation arrives, I arrived on time and the lady who attended me told me that she was already closing and that she had not been notified of the appointment.
Business response:
Hello Erika, Our apologies for this situation. We have been having Facebook issues for a long time. We have been trying to fix this problem but seems it’s not getting resolved. We do not receive the notifications when people send us messages or make appointments. If the appointment is confirmed through Facebook you would know since we confirm with you the time, service, etc. As per this request we did not confirm your appointment which this caused the confusion as to you wasting your time and arriving to the grooming when we... read more
I called and asked if they had availability. I was asked to bring her in at 12:30. Any other dog groomers take 1-2 hours. I came back at 2:30 asking if my dog was ready, and was told she wasn’t going to be ready until 4. They hadn’t even started working on her yet. Waste of time.
Business response:
Hi Daniela, We truly apologize you had a bad experience with us. Our clients are our priority. We understand that your appointment was at 12:30 and it was a long turn around time for your pup to be ready. We take pride in our work and prefer to go by quality and not quantity, comparing to other similar businesses. We take the time with each individual pup and work around their needs, sometimes we can take longer than expected with other pups because we like to provide a good experience for them and not a traumatic or stressf... read more
RecommendedExcelente servicio! Dejaron a mi perrito guapisimo y a muy buen precio!
Gracias por sus atenciones, Es el mejor servicio de grooming y el mas confiable.
Highly recommend VID Grooming! My dog looks handsome and always comes home very happy 🏼🏼🏼🏼
I gave directives to not put her in a kennel and these people did. I received my baby with very short nails and blood oozing from one of them. I am livid because they ignored my directives. My baby was extremely anxious when I received her. I would not recommend this place to anyone.
Altamente recomendable.Super cuidadosos y muy profesionales.😍
Pandora siempre me la tratan como una reina!
Super recomendado! Exelente servicio❤
Frequently asked questions about Vid Dog Grooming
How is Vid Dog Grooming rated?
Vid Dog Grooming has a 4.6 star rating with 113 reviews.
When is Vid Dog Grooming open?
Vid Dog Grooming is open now. It will close at 6:00 p.m.
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