Victory Lakes Continuing Care Center

Anonymous 

on Wellness

11 years ago

Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? No, they've never taken personal calls with me Was it easy to find parking at this senior care facility? Yes, it was convenient Did this senior care facility use current and safe equipment? Fairly Current Was this senior care facility's staff friendly? They were decent Did this provider answer all of your questions? Yes 

Anonymous 

on Wellness

11 years ago

Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? No, they've never taken personal calls with me Was it easy to find parking at this senior care facility? Yes, it was convenient Did this senior care facility use current and safe equipment? Fairly Current Was this senior care facility's staff friendly? They were decent Did this provider answer all of your questions? Yes 

Anonymous 

on Wellness

11 years ago

Was this senior care facility's staff friendly? They were decent Would you recommend this senior care facility to others? Yes Was this senior care facility easy to locate? Absolutely! It couldn't have been easier! Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? No, they've never taken personal calls with me Was this provider thorough in discussing the risks and benefits of your treatment options? Somewhat 

Anonymous 

on Wellness

12 years ago

Does this provider always put the customer first? Definitely not. They seem to care more about themselves 

Anonymous 

on Wellness

12 years ago

Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Is this business handicap-accessible? Yes, it was handicap-accessible Did you feel like this provider's office was understaffed? No, they were fully staffed 

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes 

Anonymous 

on Wellness

13 years ago

Did you leave the office feeling satisfied with your visit? Completely! Did this provider have an entertaining selection of waiting room magazines? Absolutely! They were very entertaining! 

Anonymous 

on Wellness

13 years ago

Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Does this provider treat their staff well? Yes, they treat their staff with respect Was this provider's office too cold? Not at all, it was the perfect temperature Are you going to visit this provider again? Without a doubt! Did you leave the office feeling satisfied with your visit? Completely! 

ANNE 

on Wellness

13 years ago

This facility has been the best in the area, thus far. Most of the staff are great people. They perform very well and take their responsibility seriously. It is true about their high fall rate in the reviews and stats concerning this facility. Most of the nurses are so immune to the fall alerts, that they barely respond to them - until it is too late. They do keep under-staffed shifts, which put a burden on other staff members and may cause your loved ones to be neglected from time to time. They have a wonderful variety of f... read more