This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Victorville Mitsubishi
- Car Dealers
- Victorville, CA
About this business
Everyone Leaves Happy at Victorville Mitsubishi! The High-Desert's premier Mitsubishi dealership. We also offer high quality and affordable pre-owned vehicles for all budgets. Our service department has Mitsubishi Certified Technicians and we work on all makes and models. Our parts department is fully stocked to help keep your Mitsubishi running in great shape. We are a locally owned and operated company.
Location details
15529 Ramona Ave, Victorville, CA, 92392, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Good dealer just to far to drive
The Mngr Nick never kept is word or his staff. Communicated w/ 3 staff members via email about vehicle and w/ Mngr about financing, $10,000-$15,000 cash downpayment, options on vehicle and scheduling a test drive. Told Mngr Nick that I would be traveling from Northern Ca and wanted to make this deal work. Got to the dealership and they sold the vehicle w/notifying me or letting me test drive it. Mngt basically kicked me out the store saying sorry, nothing I could do for you.
Business response:
Anthony, I regret the experience you had with our team. Can you please reach out to me at jason@vvautogroup.com or 760-955-2700 so I can rectify the situation as best I can. Thank you.
Extremely bad customer service and Extremely rude and follow-up is also extremely bad. Would not recommend at all as they say they are too busy to help customers who are not right in front of them and then when you ask to not be contacted again they ignore the request and contact you anyway. STAY AWAY!!! Take your business to a place that treats the customer better
Business response:
David, I apologize for the experience you had with our team. Can you please contact me at jason@vvautogroup.com so I can try to rectify the situation as best as possible? Thank you - Jason Wilkins - President.
Very helpful and explained everything during the process. Art was our sales associate and he was very nice and helpful
Good communication
Because we live far away, I called on the availability. Vico advised that this particular truck was being sold, while we were speaking. But, he was very helpful in answering my multiple questions their regarding policy, if we found something else there.
Had black wheels which we don’t want. Dealer was great at answering questions and responded quickly.
Very unprofessional....promised to update me....never did
The dealer has responded to all of my questions. They have taken great care to provide as much information in regards to the vehicle I'm purchasing.
Business response:
Roger, thank you for the feedback and we are happy to help.
Frequently asked questions about Victorville Mitsubishi
How is Victorville Mitsubishi rated?
Victorville Mitsubishi has a 4.6 star rating with 989 reviews.
When is Victorville Mitsubishi open?
Victorville Mitsubishi is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com