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Victoria Gardens Apartments
- Apartments
- Louisville, KY
About this business
Our apartments at Victoria Gardens are carefully designed with you in mind. Our 1 and 2 bedrooms will provide everything you need to make yourself at home. You will find a variety of stylish features and amenities including hardwood flooring, walk-in closets and a newly renovated clubhouse complete with a fitness center and outdoor swimming pool. Your new home is waiting for you at Victoria Gardens Apartments!
Location details
333 Whispering Brook Dr, Louisville, KY, 40229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Moving in soon ! I move in next week I took a tour today. This place looks great ! We rented a townhome and they are so nice new cabinets a dishwasher new lights. The laundry facility is completely brand new with brand new washer and dryers and the apartment buildings were completely re painted the new management is looking awesome and anytime I call everyone is very helpful can’t wait !
Worst place to live nothing gets fixed Maintenance acts like they know what they are doing. When anything is "fixed" its just a bandaid temporary fix. I have have not had hot water since the beginning of February. When you call the office the act like they don't know of any issues and act clueless or rude. Their idea of fixing my hot water issue is to come out and run the water for 15-30 minutes see that it's not warm, then go fiddle with the boiler for the building resulting in hot water for about an hour, then it's back to... read more
Worst Complex in Okalona Living at The Stratton has been an absolute nightmare. The hot water is off for days at a time, the laundromat is disgusting and the washers and dryers never work, the neighborhood is dangerous and there are constantly gunshots and police called out, and the office staff is different every other week so no one ever knows what’s going on. I moved in May of 2021 hoping for a fresh start in a beautiful townhome and got the complete opposite of that. The townhomes themselves are crudely painted and redon... read more
not worth it. The office staff is clueless about everything. They’re also not helpful with anything regarding fixing your unit. The property manager isn’t honest, or just doesn’t like to tell their tenants what’s actually going on. The property isn’t maintained, and they don’t handle major hazardous issues the way they should. Within 6 months of living here, we went without hot water for two weeks, have had raw sewage in front of our house for more than two weeks and have had a leak for almost a week that no one has solved. ... read more
Business response:
Hello, your comments are contrary to the positive feedback we receive from our residents as well as our maintenance records. Since this review is anonymous, we cannot reach out to you. Please contact us at victoriagardensmgr@elmingtonpm.com so we can discuss your concerns and address them to your satisfaction. We look forward to hearing from you.
Affordability vs quality (ALLOWS Pit Bulls) As far as what you rent, pet fees, deposits, and bills its definitely as cheaper and more afordable place but you pay for what you get for the area. The BIGGEST PLUS is that they actually allow pitbulls here. Sadley, the farther away from louisville the more expensive with no suprise. The photos of the pool, kitchens, bedrooms, patios, doors, bathroom, etc are misleading. My boyfriend, 3 year old daughter andni moved in December of 2019 and they have yet to open drain or clean the ... read more
Victoria Gardens ?? I currently reside in Victoria Gardens Apartments. The process was fast and seemed a good decision.and Derrick, one of office staff was a total Fraud. He seemed nice and helpful, but it was an act to get my daughter and I in. He gave me "rent special" and told me it would be my rent for year. I made it in just in time. ( He Said) Due to my ignorance I believed him signing the lease which states another price. He knew my situation and took advantage of me. Two months later I pay $70 more than I was told re... read more
Place sucks park hill projects probably is nicer Office staff acts as if they hate life horrible people maintenance.is never found had 3 bullet holes in back door when we moved in fixed it with caulk a cheap paint would not let a homeless person live here between bugs dog poop this place is disgusting can't wait until my lease is up !!!!!!
Business response:
Jason, we're deeply sorry that your experience with our community has not been more positive. However, as you may be aware, our community has recently come under new management and we appreciate you bringing your concerns to our attention. If there is anything that we can help you with at this time, or if you would like to discuss your concerns with us further, please feel free to reach out to us here in the office at your convenience. Thank you.
Current resident I moved here for months ago with my boyfriend. I sorta liked it at first, but there were a lot of things I didn’t like. When I first walked in, I could tell that it wasn’t renovated and they lied, and they charged me the renovated price until I said something about it. They also lie about the flooring in it too. Everything is laminated except for the carpet. When I first came, the guys putting in my new carpet were smoking in my place, putting their nasty stuff up on my window sill. It was gross. And lastly,... read more
Business response:
We're deeply sorry that your experience with our community has not been more positive. However, as you may be aware, our community has recently come under new management and we appreciate you bringing your concerns to our attention. If there is anything that we can help you with at this time, or if you would like to discuss your concerns with us further, please feel free to reach out to us here in the office at your convenience. Thank you.
Mice and poisonous spiders holes in the wall. where the pipes under the sink are; there are gaping hole. there was a 3x3 inch hole in our back door towards the corner allowing bugs and mice to come in. this apartment complex did not come and fix the holes after we asked several times. we covered them up and then relized that there was another foot long huge opening inside one of our cabinets that led to the crawl space. When we first moved in we saw ALOT of spiders. So many quarter sized spiders that were wolf spiders. We fo... read more
Frequently asked questions about Victoria Gardens Apartments
How is Victoria Gardens Apartments rated?
Victoria Gardens Apartments has a 3.1 star rating with 355 reviews.
When is Victoria Gardens Apartments open?
Victoria Gardens Apartments is closed now. It will open on Monday at 9:00 a.m.
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