Veterinary Emergency Service West

Nicole J. 

on Yellow Pages

6 years ago

This place is all about making money. They don’t care about your pet or your feelings. Our 14 year old dog was unable to walk, unable to stand, loss her bowls, throwing up, drooling the list goes on. They wanted to hold her for 12 hours and run tests. Never gave the option to put her down. We told them we can’t afford all that and they gave her a shot for nausea and sent us on our way. We took our dog home and waited for our vet to open. Needless to say we had to put our dog down this morning. RIP Roxie!❤️ 

Dorothy H. 

on Yellow Pages

7 years ago

We got prompt and courteous service. They were so nice and took great care of our puppy. Would highly recommend this veterinary emergency service to everyone. 

Doug J. 

on Yellow Pages

9 years ago

the by far the WORST place to go to they were mean to my dog and rude to me. did not tell me what they were going to do to my dog IE;testing in till i told them i was going to walk out. they made me pick up my dog to put on the table with no help from the doc but to sit there and look at me. NEEDS TO CLOSE THERE DOORS DON'T WAST YOUR TIME HERE 

Lisa S. 

on Yellow Pages

11 years ago

My dog went into labor on Thanksgiving. By 10:30 pm she started pushing out a puppy hind legs first. Puppy was half out and that's when it went down hill. Rushed her to Veterinarian Emergency Services immediately. We wanted to save the puppy...they weren't so motivated. Took over an hour to even look at my dog and by the time they did the exam, the puppy was dead. Our dog needed an emergency C-section. Demanded $2500 up front to do it. Had the money in the bank but being the middle of the night on Thanksgiving that just wasn... read more

Vera I. 

on Yellow Pages

12 years ago

Avoid this place at all costs. It was an absolute nightmarish experience. First of all, they have money hungry robots working here. There was no compassion or concern for my sick little cat. My kitty was sick after coming home from the vet (Dr. Gorman, Sheldon Vet in Plymouth), she was given either too much of a sedative or allowed to become hypothermic, or both. I know this not because of speaking to neither the ER zombies nor Dr. Gorman but due to speaking to another vet about the situation. In fact, Dr. Gorman doesn't tak... read more

nkarv20 

on Yellow Pages

13 years ago

If Emergency is at all avoidable, seek treatment elsewhere. If you have to seek treatment at this facility, be prepared to pay $$$ just for an exam. They charge $90 extra if you see them after midnight, beyond the normal exam fee. Isn't that the point of after hour care? I knew going to an after hours animal hospital was going to be expensive, but $465 for a blood draw and euthanasia? The heartbreaking experience of having to choose to put my beloved family dog to "sleep" was devastating for me. I was by myself at 2:00am whe... read more

katmilam 

on Yellow Pages

14 years ago

When I unable to contact my Vet for 2 days, I called these people. They told me to bring my dog in right away. I had to make a difficult decision, but they were compassionate and professional. I would recommend them .