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Veterinary Associates - Galena
- Veterinarians
- Galena, IL
About this business
Veterinary Associates is a Veterinarians facility at 1241 Franklin Street in Galena, IL. Services: Veterinary Associates practices at 1241 Franklin Street, Galena, IL 61036. Veterinarians offer general and emergency pet care services. Some veterinarians offer 24 hour emergency services-call to confirm hours and availability. To learn more, or to make an appointment with Veterinary Associates in Galena, IL, please call (815) 777-0880 for more information.
Location details
1241 Franklin Street, Galena, IL, 61036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have an Old English Bulldogge that needed bilateral entropian surgery. Dr Moris was very kind while examining her, (my dog is 90 lbs of pure puppy yet). I was very pleased with the outcome of the surgery. During her post op visit the Doctor did an excellent job removing the sutures without any type of sudation. I had a previous consultation with an Ophthalmic Veterinarian from Cedar Rapids. He was very rough and absolutely had no bed side manner. I definitely would never go to him and I'm glad I sought out a second opinion... read more
I have an Old English Bulldogge that needed bilateral entropian surgery. Dr Moris was very kind while examining her, (my dog is 90 lbs of pure puppy yet). I was very pleased with the outcome of the surgery. During her post op visit the Doctor did an excellent job removing the sutures without any type of sudation. I had a previous consultation with an Ophthalmic Veterinarian from Cedar Rapids. He was very rough and absolutely had no bed side manner. I definitely would never go to him and I'm glad I sought out a second opinion... read more
These veterinarians are dangerous, they are incompetent and the only thing they are interested is in your bu$ine$$ and not your pet. Three of their veterinarians ( Dr. Christy Moris, Dr. Catherine Smith and Dr. Blaine Nicks) said that my dog needed to be euthanized, but I refused. At first they did not want to give me my dog back because they said that my dog was dying and that taking her home like that was medical abuse, finally the Police was called and they allowed me to take Willow home. Before that, they wrapped her inj... read more
How would you compare this provider to others in his/her field that you have visited? The worst I have seen Was it easy to make an appointment with this provider? Yes Was there annoying music playing while you waited or during your visit? No, there was no annoying music Does this provider always put the customer first? Definitely not. They seem to care more about themselves Does this provider promptly return your phone calls? Absolutely not! My phone calls aren't returned at all!
Were you confident that your pet was safe in this veterinarian's care? Yes Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes Did your pet experience unnecessary pain during your visit? No Did you feel safe in this provider's care? Yes Was this provider's office easy to locate? Fairly Easy
Was it easy to make an appointment with this provider? Yes Did this veterinarian prominently display their diplomas or business license? Not very well. I had to really look for it before I found it.
I went to this Veterinary clinic in Galena IL for years and if you asked me two years ago, I would have said it was a five star practice but now I can only give them one star and that is because the office manager and doctor on call looked at me and lied. I have a new puppy and they charged $39 for an office visit. I said " Gee that seems high did you raise your fees since last year ? No, they replied it's always been that price". A month later I found my previous bills from my deceased dog and sure enough the office visits ... read more
Did you leave the office feeling satisfied with your visit? Completely! Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Did this provider use excessive foul language? No
I have been less than impressed with the "standard of care" that I've received at this clinic which includes the following: 1) I was yelled at over the phone by one of the vets I've never met and told to leave my dog outside overnight with food and water until animal control could get there the next morning IN MARCH...without even asking any questions regarding what behavior/symptoms I observed. All I said was that he was growling and he bit me--a bite that did not even bruise or break skin but just scared me since he hadn't... read more
Frequently asked questions about Veterinary Associates - Galena
How is Veterinary Associates - Galena rated?
Veterinary Associates - Galena has a 4 star rating with 62 reviews.
When is Veterinary Associates - Galena open?
Veterinary Associates - Galena is closed now. It will open at 7:00 a.m.
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