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6211 Glenway Ave, Cincinnati, OH 45211, Cincinnati, OH, 45211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Had to wait 20 minutes for a receipt when turning in my devices. Then, when inquiring about upgrading tablets, the customer service rep suggested that I "just do it online". They act like hey don't even want to wait on you which is why I called to purchase my new phones on the first place. Sad!
If I could rate Verizon Kenwood,Oakley & Western Hills 0 STARS- I would! Always some twist bait & switch tactic. Or a billing you cant understand, an add on or someone they send you to or a long wait to speak about a issue they wont resolve. Fyi. Dont deal with the business line guy John Kahmann. He'll bs & spin you off with promises about a Loyalty service connect and a 800# for to Only get an ai assistants. Its clear WHY this company's laying off. NO ONE KNOWS or Cares. Just sales!
Worker took care of getting my new phone setup in under an hour This included new accessories
Matt and Stephen helped me set my account straight in record timing. Very pleasant Verizon experience!
Couldn't fix my phone. Had to call tech support. Fixed in 20 minutes through chat. Didn't talk to a live person
Verizon Business Services has a 3 star rating with 20 reviews.
Verizon Business Services is closed now. It will open at 10:00 a.m.
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