Verizon Business Services

Robert J 

on Google

a month ago

I had ordered some tablets online they never came. Verizon said they was going to send me a refund. I never received it. I been calling in for over a month to get my refund. Verizon said it was issued on Aug 4th. But I called my bank and it's no record of a refund from Verizon. I'm on hold right with Verizon and they're saying it's been issued but I haven't received it. So someone isn't doing their job. Can someone please help? I need my money back 

Paul Burger 

on Google

9 months ago

Lied about not being able to acceptthe trade-in because the Verizon upgrade was done at BestBuy. They said I had to buy the phone from them to do the trade in. Went to another Verizon store and there was zero problem. 

tamica Thomas 

on Google

a year ago

I dread coming to this store. I have a business account and b/c it appears that VZW has outsourced customer service and I can’t get any help over the phone, of course I’m going to give a bad survey. About a week later I got a call from Micheliska from the SOUTHFIELD STORE. She sounded helpful and said she saw where I was being charged for a device I don’t even have. She said she had to send an email and she would credit my account. Well after about a week or so of not hearing back, I HAD to come to the store. Some reps named... read more