Verizon Business Services

Mist H 

on Google

7 months ago

Lied to about NOT losing the monthly promotional credit & paid off the phone, added military discount & bill went UP $50. We have 4 phones. Be careful with Britney. Apparently, she can't do anything besides write the financial department number down and give you the go around. 1st visit was okay with Samuel. (I think that's his name. He's a veteran & wears a military bracelet on his arm) We discussed phones. No problem, all good, up front about everything. 2nd Visit Back to see Samuel & purchase phone. Then I came back to pa... read more

Kennedy 

on Google

a year ago

Save yourself the trouble and don’t be patronized by Andrew, the business account services expert. This guy couldn’t deliver on his hyped up sales pitch from day one and when things didn’t work out he ultimately turned to gaslighting me by telling me, “I’ve already explained this to you four times.” Read on… I went in to add a single line for my business and Andrew was very quick to recommend I cancel my consumer accounts and transfer all the lines in my family over to a business account. It would be so easy and of course sa... read more

Krista Boyd 

on Google

a year ago

I initially had a poor experience at this store but I will have to commend Greg and Matt for making it right. I tried to order new service and phones with Verizon online and after 5 hours spent on the phone with them they then told me to go to my local store and give them my order number and pay and I would be good to go. I went to the Pace store and they said it was not that simple and said it would be easier to order in store. I was concerned because the online offers were for free iPhone 14 pros and they did not offer tha... read more

Mike Blackburn 

on Google

a year ago

I was shocked to find out that Verizon offers a senior discount program. At 68 and a long time customer no one has ever mentioned this to me. I went in last week and asked to sit down to wait, obviously I’m old, talked to two employees. Neither of these young men thought to offer me this program. Instead I was told to trade in an I phone 12 to get an iPhone 15 I would have to get an unlimited plan which would double my bill. Thanks Verizon for your support.