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Verizon Business Services
- Business Consulting
- Grand Rapids, MI
About this business
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Grand Rapids or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our webs... read more
Location details
6101 Kalamazoo Ave SE d, Grand Rapids, MI 49508, Grand Rapids, MI, 49508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
If I could leave 0 I would! Boy named Elijah helped me, from the start he acted like he hated his job, told me I couldn't do something that I KNEW I could!! Even his 2 co workers said YESS you can switch her phone to pre-paid, for some reason he comes back out from the back and said no we can't do this, I told him yess you can you just didn't want to help. He said OH WELL I told him I will go to another verizon store, he said go ahead there won't be able to help you. We'll guess who has a working phone with pre paid I DID!! ... read more
Gentlemen working with a lady seemed to be great but God forbid if you try to ask the two girls shayla and her coworker something you might take away from whatever they were talking about. The trip planning is important. Asked for a receipt they looked up saidbohh you will get that in an email and shrugged her hand in the air. Had me call Verizon myself with an issue instead of offering to call and assist with figuring out the issue. What a joke. Verizon charges us customers enough we should get decent people who don't act l... read more
Came in to have a screen protector replaced, manager Kim was very friendly and did it quickly and professionally. Had a fun time chatting with the business account specialist (though I didn’t catch his name) as well. A nice stop on a lunch break, I appreciate the good customer service!
I’d leave zero stars if I could. Scheduled an appointment for 1:00 pm through the store on Kalamazoo Ave. Upon arrival, we were checked in at 12:50. We stood and waited patiently until 1:30 and no one out of the 4 employees approached or acknowledged us to tell us the status of our wait or to apologize for the delay. Hey Verizon, what is the purpose of making appointments if you are unable to accommodate? This is an unacceptable way to treat your customers and I’ll be looking for a new carrier today.
Frequently asked questions about Verizon Business Services
How is Verizon Business Services rated?
Verizon Business Services has a 1.7 star rating with 6 reviews.
When is Verizon Business Services open?
Verizon Business Services is closed now. It will open tomorrow at 11:00 a.m.
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