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Verizon Authorized Retailer - Wireless Zone

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1.0
1 review
|Mobile Phones|Philadelphia, PA 19147 United States

322 South St, Philadelphia, PA 19147 United States

(215) 923-8255

https://wirelesszone.com/

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About

As a Verizon Authorized Retailer, Wireless Zone combines the power of Verizon with the dedication of a local business to our customers. We exclusively provide Verizon products and services including Verizon Unlimited, Family and Single Device plans, No Contract plans, International Services, Business plans, Total Mobile Protection, device activations, upgrades and more. Visit us for competitive prices on today's most popular phones, tablets, connected devices, and accessories. Get the latest deals from Apple, Samsung, Google, Motorola, LG and beyond. From iPhones to the Galaxy S and Note series, to the Google Pixel - Wireless Zone is dedicated to finding the right device for you and your lif

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Bob C. review for Verizon Authorized Retailer - Wireless Zone
Bob C. on Birdeye

5 years ago

05/07/2018, 09:04 AM
Beware - Run Away! We went to the South Street Fair last weekend and the Verizon Authorized Retail Store - Wireless Zone at 322 South Street in Philadelphia. Steve and Oscar indicated they were running an exclusive offer for the Fair. We "won" a special price on a Samsung Tablet with no upfront cost and $10/month which included unlimited data. We ended up getting 3 tablets. Came home, set up three tablets. On Monday went to our Verizon account to review. These were not set up as unlimited data. Called Verizon - they could not help since this was "Authorized Retail Store". My wife called the store and spoke with the manager. He could not do anything for us regarding the "unlimited" data deal the employees sold us...We could ...wait for it ...pay $75 more per month for unlimited data. Very disappointed that they do not stand by what the employees say just to make a sale. He said we could return the tablets to the store. Complete waste of time and have to now drive back, deal with parking, restore the tablets to factory settings, etc. We will call Verizon Corporate to report the clear bait and switch and deceptive practices at this location. Not expecting much from Verizon Corporate either. Looks like we will be searching for a new provider for all of our accounts. Beware...walk away... no run away!
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