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Verizon
- Mobile Phones
- Westlake Village, CA
About this business
Visit our store at Westlake Village for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
121 S Westlake Blvd Ste 104, Westlake Village, CA 91362, Westlake Village, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Really bad service. They make you wait for hours to talk to anybody. Do not buy a phone from them. The employees dismiss you They are condescending and patronizing
I went in looking for a new phone, a new watch, and a new mobile hotspot. I stood there for 20 to 30 minutes and no one even greeted or acknowledged me or said, you're next in line. I have been a Verizon customer for almost 30 years, and find myself seeking other platforms now. Even if I decided to stay with Verizon I won't be getting it from the Westlake location.
When my phone suddenly stopped getting service (even with Wi-Fi), I visited this store and was immediately helped by Tab. He was professional, personable, and clearly knew his stuff—quickly troubleshooting the issue, swapping SIMs, and even showing me a great 5G home internet option that saved me money. When the issue persisted the next day, I came back and was helped by Dustin. Despite a busy store, the check-in process was smooth, and Dustin took his time, involving the whole team and even calling corporate to exhaust ever... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 175 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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