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Verizon
- Mobile Phones
- Downey, CA
About this business
Location details
12006 Lakewood Blvd Spc N100, Downey, CA 90242, Downey, CA, 90242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I came to tho this location earlier today to replace my SIMS card or obtain an electronic one and was advised by one of the rep’s to add a new line and my phone would start working again or to wait it out. I obviously wasn’t going to add a line and I had somewhere to be so decided to come back later and I’m so glad I did. Vidi helped me out and my issue was resolved in less than 5 min. She was professional and attentive.
My wife stopped by today to upgrade her phone. The rep helping said the special she was looking at included a free SIM upgrade as well. First off the gentleman helping her added insurance to the phone. When I called to see why we needed insurance on device he was explaining that it was mandatory because if something happens to phone Apple doesn't have replacement parts yet and that I could call and cancel it a couple months later. When I pushed back and explained that I had pre-ordered my phone and insurance wasn't mandatory... read more
Go to the Verizon in Southgate, the sales reps are not interested in helping you unless they get their commission out of it. I went in only looking to trade in my phone for a new one and they were only interested in trying to get me to open up a new line. After I insisted that I only wanted a new phone their attitude completely changed. I left and went to the Verizon in Southgate where I was treated way better and the customer service was excellent.
I came to this location yesterday despite the bad reviews and let me tell you, it is exactly like everyone else says. I didn't know that asking a question would have them sign me up for subscription I did not want. Mind you I was already weary of this location because of the reviews so I made sure to reiterate myself and say that I was only asking questions that I did not want any plans or subscriptions they were talking about. All of this only to find out the very next day that they sprinkled in subscriptions through multip... read more
Veronica helped me! Ty!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 250 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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