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Verizon
- Mobile Phones
- Bakersfield, CA
About this business
Location details
3800 California Ave, Bakersfield, CA 93309, Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I've been into this Verizon store for at least 6 different phones. I went in today to upgrade my phone and left without doing so. The lady helping (name started with an R) me was super short, rude, and unhelpful. She seemed very uninterested in helping or answering questions. Beyond disappointed.
Great service
I've been a Verizon customer for over 18 years now. Customer service is always a hit or miss, but today I had the pleasure of working with Steven. He was amazing! Great customer service. I was picking up a phone that I pre-ordered for my husband, and I thought, "Well, since I'm here, I might as well get a new phone for myself." He made the process very easy and was very knowledgeable. In and out in 20 minutes!
Ive been a Verizon customer over 10 years. Verizon customer service sent me into this store to resolve an issue that was not a store issue. Customer support failed to issue me a 600$+ credit that they were supposed to apply to my bill and told me to go to this store to have them apply the credit they had nothing to do with. Ms. Kamiah greeted me at the door and I told her "this is going to be a weird situation" and we sat down talked about the last 4 months of run around with customer service and went through the notes on my... read more
Steven was very professional and awesome. Excellent and accommodating, his communication was amazing.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.9 star rating with 550 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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