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Verizon
- Mobile Phones
- Walnut Creek, CA
About this business
Location details
1141 Locust St, Walnut Creek, CA 94596, Walnut Creek, CA, 94596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Not sure why this particular Verizon store isn’t sporting higher than a 3.1 star rating, but it’s absolutely not because of people like Alex ! This guy spent warm, quality time with us in setting up our new IP17s and really took us under his wing to make sure that we were taken care of and that we had a great customer experience. We felt he made us smarter as a result of the generous time he spent with us. In my opinion, he sets the example for not only the valued service elements of a phone store, but those that any busines... read more
The worst customer service… I been client to Verizon over 13 years … and this people look like they didn’t want to work, or sell I wanted information to replace my apple watch even to Exchange my iPhone … but after the attitude this girl work there .. I said no thank you .
Been here for over an hr to be helped, but the staff keeps ignoring me. People who came in after me were already helped. I asked for help for the 3rd time and they told me to do it on the Verizon app. So I am leaving the store with my question not answered.
Walnut Creek store has the best managers. They are mainly only trained on sales of phones and plans, but they were SO patient! Over 2 days it took a total of 3 hours of them on with tech support to figure out the problem, but they persistently pushed through for us til they got it fixed.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.1 star rating with 161 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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