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Verizon

3.1

About this business

Location details

1141 Locust St, Walnut Creek, CA 94596, Walnut Creek, CA, 94596, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.1163 reviews
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Mehron Davari's profile image
Mehron Davari 
a week ago

Very customer service oriented:) Eron was very helpful despite us catching him close to the end of his shift: 

Sandy He's profile image
Sandy He 
a month ago

great customer service ‍↕️‍↕️ 10/10 experience, would come back! 

Inventasaurus LLC's profile image
Inventasaurus LLC 
3 months ago

Not sure why this particular Verizon store isn’t sporting higher than a 3.1 star rating, but it’s absolutely not because of people like Alex ! This guy spent warm, quality time with us in setting up our new IP17s and really took us under his wing to make sure that we were taken care of and that we had a great customer experience. We felt he made us smarter as a result of the generous time he spent with us. In my opinion, he sets the example for not only the valued service elements of a phone store, but those that any busines... read more

arianna garcia's profile image
arianna garcia 
3 months ago

The worst customer service… I been client to Verizon over 13 years … and this people look like they didn’t want to work, or sell I wanted information to replace my apple watch even to Exchange my iPhone … but after the attitude this girl work there .. I said no thank you . 

Pooya Sorooshian's profile image
Pooya Sorooshian 
3 months ago

Been here for over an hr to be helped, but the staff keeps ignoring me. People who came in after me were already helped. I asked for help for the 3rd time and they told me to do it on the Verizon app. So I am leaving the store with my question not answered. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.1 star rating with 163 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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