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Verizon

3.2

About this business

Location details

2077 Bellevue Square, Bellevue, WA 98004, Bellevue, WA, 98004, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.2284 reviews
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C S's profile image
C S 
a month ago

This is the worst store I have ever been into…..been in sales a long time and I was awe struck how bad it was. Barely acknowledged me, no consideration for my time, no engagement, very secretive and rude. Go anywhere else but here. Manager and team need replaced.-10 stars 

Elton Rivas's profile image
Elton Rivas 
a month ago

Normally don't leave public reviews... today's experience warranted a great one. Stopped in to upgrade a line. All 3 employees were super friendly, helpful, and courteous when I walked in. Shared that I needed a bit and they didn't bug me at all until I was ready to get into the details. The manager on duty at the time ended up helping me. Super friendly, courteous, quick, detailed, and great to work with. Found the right information for my line/account quickly and helped get my new phone underway fast. Here's the kicker... ... read more

Shihao Wu (Ian)'s profile image
Shihao Wu (Ian) 
a month ago

This was the worst customer service I have ever received from Verizon, and it ended with an unauthorized service being added to my account. I visited the Bellevue Square store for help activating my eSIM, as my old phone was erased and I couldn't receive verification texts. I arrived at 5 PM. Despite having four salespeople in the store, most of whom were chatting amongst themselves, I was forced to wait an hour for what turned out to be a 10-minute fix. The check-in kiosk was useless, as it required a working phone number t... read more

Bobby Jagtiani's profile image
Bobby Jagtiani 
2 months ago

We came in today to try and upgrade our device and even though we weren’t eligible, the manager Clayton was able to find us a deal. Guy and Clayton, were very helpful they explained all of our options and even though we weren’t eligible yet they got us a great deal. Awesome service 

Marsha Bryan's profile image
Marsha Bryan 
2 months ago

Good breakfast cereal selection. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.2 star rating with 284 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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