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Verizon
- Mobile Phones
- Saratoga Springs, NY
About this business
Location details
3065 Rte 50, Wilton Mall, Saratoga Springs, NY 12866, Wilton Mall, Saratoga Springs, NY, 12866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
This was the worst experience I've ever had. I lost my phone which is on the Visible network so I went to a Verizon store to purchase a replacement hoping to keep my number, however, the person who helped me couldn't do it due to my not having access to my Gmail account that the number was linked to. Instead of saying, I'm sorry, I can't do that. He sent me home with the number for Google ads and told me to call them. The problem is you cannot ever reach a person at Google. I also have my credit locked due to a stolen identi... read more
If you have any problems your battery will probably die before they answer. I've been waiting 45 minutes and am still waiting for customer service to answer.. the other day was 40 minutes and then they said they were experiencing technical necklace difficulties and would call back, but never did. Im also sad because they always try to talk you out of your current plan.sadly this time I agreed and it ended up more expensive for less we lost our hot spots which was the only internet we were getting and now have to run to a sto... read more
Nobody can help with service, just sell phones
Went to inquire on a smart watch, the customer service rep was a little knowledgeable. I ended up getting one, at check out, I asked for assistant to help me, to program it, I was told by another employee it is self explanatory, like calling me stupid. She wore a hoodie which is not work wear professional. And the customer service rep was suppose to charge me 29.99 for assistant. I offered to pay for it .Which is bullshit. You should never charged to help a customer if you want them to come back. We'll I woke this morning an... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 173 reviews.
When is Verizon open?
Verizon is open now. It will close at 9:00 p.m.
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