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Verizon

3.6

About this business

Location details

26401 Novi Rd, Novi, MI 48375, Novi, MI, 48375, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6538 reviews
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James Moreland's profile image
James Moreland 
a week ago

Jeremy and his team have been genuinely awesome to work with. I've had some not great experience in the past with corporate locations but Jeremy and crew have completely won me over. Really friendly and helpful! 

Kim Dean's profile image
Kim Dean 
a week ago

This is hands down the best and most helpful store and team that I have ever dealt with. They are so patient and knowledgeable. They do not just try to "sell" you product like most stores do. Thank you so much! 

Shannon Dixon's profile image
Shannon Dixon 
2 weeks ago

I sat with a question for an hour and a half and they sure weren't moving very fast. The few people that were there they were helping. It took the whole time I was there for them to help those people. I don't feel that I should have to sit for so long. Just to ask a simple question. I was in there for the free gifts that they're supposed to give you and I've been to three stores in the last couple days and I'm getting nowhere. Not impressed. The only good store was over at Westland Mall. That store was super helpful. There's... read more

Sonny Zverotic's profile image
Sonny Zverotic 
3 weeks ago

Highly recommend if you enjoy wasting your time! Had a 3:00 appointment. Must’ve been 3:25 before anyone even spoke to us. Said they were understaffed, which I understand, but doesn’t excuse the actions of their manager. He was the one who was helping us with what we needed and it was probably about 3:35 when he sat with us. He told us he needed “1-2 minutes” while he ran to the back and grabbed something. At 3:45, I looked at my phone and thought to myself, “wow, this is taking a while!” At 3:55, he came back and continued ... read more

John Acker's profile image
John Acker 
a month ago

Rep gave us the straight story about upgrade deals. Rep at a non-corporate location did not. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 538 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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