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Verizon
- Mobile Phones
- Knoxville, TN
About this business
Location details
11511 Parkside Dr, Knoxville, TN 37934, Knoxville, TN, 37934, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I came in needing help with my old phone as I was switching over to Verizon. Austin was extremely helpful, kind, and patient, and took the time to make sure everything got straightened out. I really appreciated his help!
Tyler provided absolutely outstanding customer service and went far above and beyond to help us resolve an issue that had been completely mishandled online. What could have been a frustrating and time-consuming experience was turned around because Tyler took the time to listen, understand the situation, and actually find a solution. He was knowledgeable, patient, professional, and genuinely committed to helping. He didn’t just do the minimum—he took ownership of the problem and worked through it until it was resolved. That l... read more
I stopped in today with some small issues with my AirPods and was immediately greeted by a gentlemen named David. I also spoke with Jason and Brandon during my visit. I felt comfortable and at ease at they worked through my issues and we figured it out! It was one of the easiest experiences ever and I was thankful for how efficient and kind those gentleman were! See you guys soon for the new iPhones! To add to this I should have went to the Apple Store so they could service their product but the folks at this location have a... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 578 reviews.
When is Verizon open?
Verizon is open now. It will close at 7:00 p.m.
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