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Verizon

3.6

About this business

Location details

11511 Parkside Dr, Knoxville, TN 37934, Knoxville, TN, 37934, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6585 reviews
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Cindy Moseley's profile image
Cindy Moseley 
a day ago

Lack of interest in helping me solve a problem. Would rather sit and scroll on their phones. I absolutely get BETTER customer service at the outlying cellular stores! 

ML West's profile image
ML West 
5 days ago
Su Young Lee's profile image
Su Young Lee 
2 weeks ago

Best verizon in knoxville, unparralleled customer service. 

Bill Brown's profile image
Bill Brown 
3 weeks ago

One star because can't give zero. Good at selling - non existent for customer service at Turkey Creek corporate store. When asking about a customer service issue, you will be told "Verizon doesn't allow us to address that but here is a list of phone numbers for you to call to get help." If one tries phone numbers you will be put into an endless maze or told to visit a website. If one visits the website you will deal with chat bots who are programmed to give customer a list of possible issues with programmed responses - none ... read more

Kyle Rogers's profile image
Kyle Rogers 
3 weeks ago

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 585 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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