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Verizon

3.4

About this business

Location details

7209 McKnight Rd, Pittsburgh, PA 15237, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4501 reviews
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Mark Gitzen's profile image
Mark Gitzen 
3 weeks ago

It's never any fun to ask billing questions, but the employee who helped me was friendly, knowledgeable, and helpful. 

Monica Yunus's profile image
Monica Yunus 
3 weeks ago

Great experience at this Verizon store. My family originally came in just to get a child’s watch phone activated, but thanks to Dennis, we ended up upgrading phones across the board—and we’re genuinely glad we did. Dennis was knowledgeable, patient, and incredibly thorough in explaining our options without any pressure. He took the time to understand our family’s needs, made sure everything was set up correctly, and ensured we left feeling confident and taken care of. His professionalism, efficiency, and customer-first attit... read more

Kristie Westerlund's profile image
Kristie Westerlund 
4 weeks ago

Dennis the Menace was wonderful to work with!!! He was very clear and honest what we were getting into with new plans and upgrades for our phones. He was very effecient while chatting with us plesantly and had us in and out in less than an hour. Best customer service ever from Dennis!! 

Deborah Olszewski's profile image
Deborah Olszewski 
a month ago

Verizon has absolutely the worst service. It's astonishing for such a big company. Fair warning, if you want to transfer a line from your plan, it is impossible. A third party does this and they have no idea what they are doing. The Verizon employees disavow any knowledge of who they are or how to assist the customer. It's incredibly frustrating 

Eugene Wagner's profile image
Eugene Wagner 
a month ago

Hate this place. They have messed up the simplest things, like trading in a phone. The convoluted process is ridiculous and a perfect example of corporate inefficiency. I had to spend over 4 hours in the store to get their mistake corrected! Much of this is because they didn’t know what they were doing and would believe me when I identified their mistake. Yep, I was correct. Zero stars for this place and for Verizon corporation. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 501 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m.  

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