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Verizon

3.6

About this business

Visit our store at Des Moines for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

3714 Merle Hay Rd, Des Moines, IA 50310, Des Moines, IA, 50310, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6489 reviews
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Meredith Pocius's profile image
Meredith Pocius 
7 years ago

The Verizon people know how to help get a permanent block on my phone. 

Estepha Francisque's profile image
Estepha Francisque 
9 years ago

Awesome customer service. They take great care of you here 

Cynthia Paige Thompson's profile image
Cynthia Paige Thompson 
10 years ago

WORST customer service. Phone crashed 2 days after warranty expired and they did NOTHING. Waited for service for 35 minutes of my 40 minute lunch break. Seen many customers leave upset. Worthless. 

Hunter Wilhelm's profile image
Hunter Wilhelm 
11 years ago

Good customer service but they always have the music so damn loud you can't hear shit 

Kim Smith's profile image
Kim Smith 
11 years ago

Customer service sucks !! 

Scott Robertson's profile image
Scott Robertson 
11 years ago

Verizon Wireless is hiring for retail locations. Great benefits available day 1. Visit www.verizon.com/jobs to apply today! 

Francisco Palacio's profile image
Francisco Palacio 
12 years ago

Avoid the Rush near 235: Store's less busy on a Saturday - and the Staff? Superb! #Kudos 

Kristin Ackerman's profile image
Kristin Ackerman 
13 years ago

Horrible customer service. Should have stayed with uscellular. 

Tanya Keith's profile image
Tanya Keith 
13 years ago

Agree w poor customer service at this location, but nationally, Verizon is great. Do the extra drive to the University store. Great service there. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 489 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 11:00 a.m. 

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