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Verizon

3.4

About this business

Visit our store at Washington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

1001 Connecticut Ave NW R1011, Washington, DC 20036, Washington, DC, 20036, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4185 reviews
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Meredith Johnson's profile image
Meredith Johnson 
on Google
3 weeks ago

I went to the Verizon store outside the Farragut North metro and was not disappointed. Verizon Representative Davey Rivera assisted me and taught Kamari, a Verizon Representative in training, all while making sure I was timely and attentively taken care of. They made sure I canceled a service that I no longer needed and got me the best deal the store had without over selling me! They also told me a few new features that I did not know came with my plan. I truly appreciate their assistance and demeanor with him. Thanks guys, ... read more

J Howard's profile image
J Howard 
on Google
a month ago

Terrible service. Walked in and waited for 20 mins without acknowledgment. I finally got someone to talk to me and they couldn’t help me. Waste of 30 mins. 

Ryan Craine's profile image
Ryan Craine 
on Google
a month ago

Frank helped me make the switch from AT&T to Verizon. He was extremely knowledgeable, courteous, respectful, empathetic, and understanding through the entire process. He demonstrated the highest level of customer service at every single turn. He would politely ask if it was ok for him to take my phone to speed up the number porting process, during these times he would plug in and charge my phone, he shared with me details on packages and ways that I could save money, he shared relatable real world experience to help quell my... read more

Daniel Gerzon's profile image
Daniel Gerzon 
on Google
a month ago

Excellent service ! As the kind & longtime manager suggested that Saturday mornings are usually less busy, indeed, Ariana went out of her way to resolve a pending Home Internet situation. I greatly appreciate the caring teamwork & attention to details by an always cool & efficient staff. D.G. in DC. 🌿🙏🏾🥰🎊✨ 

Maurice Lethbridge's profile image
Maurice Lethbridge 
on Google
2 months ago

Dropped in on a Saturday to resolve questions about my Verizon Wireless (VZW) account. This is a busy store that ONLY does VZW business. A lot of Verizon customers come in with Verizon Home Internet questions. This is not a Verizon store. The staff like Reggie and Chris are helpful, professional, knowledgeable, and courteous. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 185 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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