Verizon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.9

About this business

Location details

350 Massachusetts Ave, Indianapolis, IN 46204, Indianapolis, IN, 46204, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.9191 reviews
Select a rating
T's profile image
T 
4 months ago

Sold me an ultra 2 and they can't even get the cellular connected to my biz plan . Been trying for weeks with no result . I am extremely close to contacting the news station or blowing my brains out inside the lobby of the mass av location . Call customer support and spending weeks on hold to get no results . Then possibly someone will actually give 2 cents about me . 

Keely's profile image
Keely 
5 months ago

It was horrible. I needed help paying my bill & was told by customer service while in the store I could pay w/ cash or gift card. I didn’t have cash & chose to purchase a gift card the manager came out & refused to sell me a gift card. First stating that I wasn’t allowed to buy a gift to pay my bill. I told him that’s false bc that’s the option I was just given. He then changed it to, he’s not going to ALLOW me to purchase a gift card bc they don’t get paid commission off gift cards. So I then asked if what he was saying was... read more

Lovely Washington's profile image
Lovely Washington 
6 months ago

Wonderful customer service and communication. In a good location and easy to find. 

Adi Khan's profile image
Adi Khan 
6 months ago

Very helpful and knowledgeable staff 100% recommended 

Zachary Meyers's profile image
Zachary Meyers 
6 months ago

Get consistently bad service around mapleton fall creek area. Verizon acknowledged that cell tower is overcrowded with no plans to fix it 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.9 star rating with 191 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com