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350 Massachusetts Ave, Indianapolis, IN 46204, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Sold me an ultra 2 and they can't even get the cellular connected to my biz plan . Been trying for weeks with no result . I am extremely close to contacting the news station or blowing my brains out inside the lobby of the mass av location . Call customer support and spending weeks on hold to get no results . Then possibly someone will actually give 2 cents about me .
It was horrible. I needed help paying my bill & was told by customer service while in the store I could pay w/ cash or gift card. I didn’t have cash & chose to purchase a gift card the manager came out & refused to sell me a gift card. First stating that I wasn’t allowed to buy a gift to pay my bill. I told him that’s false bc that’s the option I was just given. He then changed it to, he’s not going to ALLOW me to purchase a gift card bc they don’t get paid commission off gift cards. So I then asked if what he was saying was... read more
Wonderful customer service and communication. In a good location and easy to find.
Very helpful and knowledgeable staff 100% recommended
Get consistently bad service around mapleton fall creek area. Verizon acknowledged that cell tower is overcrowded with no plans to fix it
Verizon has a 3.9 star rating with 191 reviews.
Verizon is open now. It will close at 8:00 p.m.
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