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1615 Reservoir St Suite 104, Harrisonburg, VA 22801, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Customer service at this location is bafflingly awful. Staff is shockingly confrontational. I went in looking to see what options I had for my old phone, just trying to get it to survive a few more months. The manager looked at it and said, "nothing we can do for that." I replied surely there were options. He said "well, do you have insurance on it?" I said I did. "Oh, well there will still be a fee because it's damaged but we can send it in and they can send you a new one." I explained that the issue was just that it wasn't... read more
4JUNE2026 Nice customer service and knowledgeable.
Associate or manager Were NOT helpful ..4 yr old phone didnt have otterbox nor screen cover..Didnt offer to order or search only offered AMAZON to self search !! POOR customer service..Maybe switching Services is what we need to do !!???
Michael is the man! Phenomenal customer service, high energy, & very knowledgeable. Business or personal accounts, he has you covered! You won’t regret it!
Verizon has a 3.4 star rating with 322 reviews.
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