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5017 Hinkleville Rd, Paducah, KY 42001, Paducah, KY, 42001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Husband upgraded his phone in Lone Oak at Wireless Zone and the experience was awful. Decided to upgrade my phone at this store and the experience was fantastic! Made an appointment and didn’t have to wait. Sales rep was extremely professional and courteous. Got a better discount than we were offered across town. The phone set up was smooth and problem free. Everything transferred to my new phone and I absolutely love it! Manager ensures everyone is taken care of and he is genuinely concerned with customer satisfaction. I hi... read more
Jacob is the MAN!!! I was having issues with my recent phone order and he had it all figured out within 5 mins! Thank you Jacob for all your help. Greatly appreciated!!
Greg was the associate that I communicated with my most recent visit, and helped talk me through my billing issues. Saving me $500+ dollars also keep me as a customer with Verizon.
As far as the phone service goes, I’m very happy with it. The customer service you get at the store in Paducah is hit or miss. We had a really nice girl the first time to take care of us but we’ve had issues with the HBO Max and Netflix we purchased through them. We can get the Netflix fine, but the HBO Max has been a nightmare. We had to go in about something else. I asked her if she would help us. Nope. No help at all. So then I’ve just been trying to call Verizon and HBO Max. One day I requested a call back and after 4 hr... read more
I was very impressed with the service we received from both Jarrett and Lilly. They were of great help and answered all of our questions. They are very knowledgeable and pleasant. I would highly recommend doing business with them at the Paducah location.
Verizon has a 3.7 star rating with 372 reviews.
Verizon is closed now. It will open at 9:00 a.m.
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