Verizon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.7

About this business

Location details

5017 Hinkleville Rd, Paducah, KY 42001, Paducah, KY, 42001, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7392 reviews
Select a rating
Matthew Phillips's profile image
Matthew Phillips 
a day ago

Started service at this Verizon store after being told by the store manager our monthly bill would be locked in at $150/month for 36 months. This was not true and i have had to go into the store multiple times for them to correct the bill because customer service cannot help me over the phone. I feel as if we were lied to so we would start service and now we have to dispute the bill every month to get what we were promised. Bill past two months was $170. Store personnel told me it would be right this month but still $170 so ... read more

Marvin Grief's profile image
Marvin Grief 
a month ago

This has to be the worst experience I’ve ever had in my life, the Story in Paducah Ky , is worthless , please do not go there, Jerred the store manager is a rude person , saying that to make this post respectfully, I was promised a buy out on my phone from AT&T, never happened, I went to the store in Paducah Ky 4 times trying to get this resolved, last of statement from Jarred is never come back in this store, PLEASE PLEASE PLEASE , stay away from the this store and all of Verizon stores, they will lie to you to get your acc... read more

Mary Benson's profile image
Mary Benson 
a month ago

Good 

J McD's profile image
J McD 
a month ago

Switching my mobile service to verizon was the worst decision I ever made. Verizon is a horrible service provider and this location is a excellent representation of that. I've since moved my service to another carrier and have stress free service across the board. I'll never do business with Verizon ever again. Sure, they contact me once a week with come back offers, but it's a waste of their time and effort. 

Edward Marlowe's profile image
Edward Marlowe 
a month ago

Management and floor leaders remained extremely patient when family and I went in for a massive phone upgrade. They even stayed after hours in order to do the phone transfer. Their efforts are much appreciated. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 392 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com