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Verizon
- Mobile Phones
- Knoxville, TN
About this business
Location details
2430 Callahan Dr, Knoxville, TN 37912, Knoxville, TN, 37912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
It's a cell phone store, what do you want me to say? Ilstaf was friendly.
Very disappointing experience with this Verizon store. I placed an online order for in-store pickup and never received any update or communication. When I finally called, I was told some items were out of stock, which is why the order wasn’t fulfilled — yet no one from the store ever contacted me to let me know. Even more frustrating, the employee could not clearly explain which items were unavailable. This shows a serious lack of organization, inventory awareness, and basic customer service. Verizon used to set the standard... read more
Customer service was rude and not very helpful. More interested in selling me an additional line and phone than solving my customer service issue. Worst thing about the experience was how little empathy the employee had for my issue.
The man refused to give his name and refused to help me 9:57 am today
John and crew are the best in Knoxville. I definitely recommend their store!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 612 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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