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Verizon

3.8

About this business

Location details

2430 Callahan Dr, Knoxville, TN 37912, Knoxville, TN, 37912, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8612 reviews
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Tom Moseley's profile image
Tom Moseley 
3 weeks ago

It's a cell phone store, what do you want me to say? Ilstaf was friendly. 

SIster Love's profile image
SIster Love 
3 weeks ago

Very disappointing experience with this Verizon store. I placed an online order for in-store pickup and never received any update or communication. When I finally called, I was told some items were out of stock, which is why the order wasn’t fulfilled — yet no one from the store ever contacted me to let me know. Even more frustrating, the employee could not clearly explain which items were unavailable. This shows a serious lack of organization, inventory awareness, and basic customer service. Verizon used to set the standard... read more

jackburtonHERO's profile image
jackburtonHERO 
3 weeks ago

Customer service was rude and not very helpful. More interested in selling me an additional line and phone than solving my customer service issue. Worst thing about the experience was how little empathy the employee had for my issue. 

ginger snaps's profile image
ginger snaps 
3 weeks ago

The man refused to give his name and refused to help me 9:57 am today 

Keith Ringley's profile image
Keith Ringley 
2 months ago

John and crew are the best in Knoxville. I definitely recommend their store! 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 612 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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