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Verizon
- Mobile Phones
- Jersey City, NJ
About this business
Location details
Newport Center Mall, 30 Mall Dr W, Jersey City, NJ 07310, 30 Mall Dr W, Jersey City, NJ, 07310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
If you want business, please follow up and provide better customer service. I was told the phone I ordered for pick up in store was not available, ask for an optional color choice phone they had in their inventory in back, customer rep stated that’s not how that works. I simply walked out and had it delivered to me instead.
Can't get a human on the phone at this store!
The associate that helped me put minimal effort into helping me.
Verizon had an internet security breech. They sent me a new router but won't help me get it set up, now I can't get into my account or login to Verizon. I also can no longer connect to an agent on the phone.
This Verizon does not answer the phone. I keep calling during open hours and the automated machine keeps me on the line only to get hung up on by the store team. It’s extremely frustrating and unprofessional how difficult it is to talk to someone in store.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 296 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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