Verizon

Luis Cruz-Portillo 

on Google

a day ago

The associate that helped me put minimal effort into helping me. 

G Rose 

on Google

a week ago

Verizon had an internet security breech. They sent me a new router but won't help me get it set up, now I can't get into my account or login to Verizon. I also can no longer connect to an agent on the phone. 

Daniela Rognoni 

on Google

a week ago

This Verizon does not answer the phone. I keep calling during open hours and the automated machine keeps me on the line only to get hung up on by the store team. It’s extremely frustrating and unprofessional how difficult it is to talk to someone in store. 

Karina S M 

on Google

2 weeks ago

The store manager is rude and dismissive. She didn’t want to help even for a simple issue. I was told by Verizon customer service to specifically come to this store and they refused to help. I will be reporting the manager to the district manager because it’s not okay for her to treat people this way. There are multiple other complaints about her behavior and Verizon needs to replace her. 

Nicole Sorice 

on Google

a month ago

This is by far the most unhelpful Verizon location I’ve ever been to with staff that couldn’t care less about helping its customers. I came in to upgrade my phone and my sales associate began the conversation by mocking the device I wanted to buy and then proceeded to deactivate my old device without telling me, even after I had let him know that I was going to set up my new device myself at home. I came back two weeks later as only a handful of my old voicemails transferred to my new phone and needed help to fix it. I spoke... read more