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Verizon
- Mobile Phones
- Columbia, MD
About this business
Location details
9021 Snowden Square Dr, Columbia, MD 21046, Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Jaelyn was amazing. She resolved my issue and I’m now leaving the store a very happy customer for over 11+ years!!! Thanks Jaelyn and also Thomas from customer service!
I’ve had troubles with my phone account for the past 5 days. I called Verizon so many times, chatted with their agents, went to 2 stores before being referred to this one. The first associate was not much help and left me to fend for myself; that’s when CJ stepped in. He was tremendously helpful. He listened and understood what was going on and helped resolve my issues in a most professional and satisfying manner. It took time but he kept at it. His colleague (I unfortunately didn’t catch his name) who worked with him on thi... read more
If I could give a rating of NEGATIVE 1000 for Verizon Wireless, I would. This is regarding moving my daughter’s phone onto her own plan. I walked into a Verizon Wireless store in Hagerstown on 9/22/2025, and was told that I would need to make an appointment at a Store with my daughter present to move her off of my account onto her own–that this was the only way. I made an appointment for 9/24/2025 at the Columbia MD Verizon Wireless store for 4:00 pm. Upon arriving at the Columbia MD store, I was left waiting for 15 minutes ... read more
I had a phenomenal experience with Bert at Verizon on Snowden Square Dr. in Columbia, MD. He quickly handled my account, & I didn’t have to wait at all. This was truly one of the best customer service experiences I’ve ever had.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 427 reviews.
When is Verizon open?
Verizon is open now. It will close at 5:00 p.m.
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