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Verizon
- Mobile Phones
- Columbia, MD
About this business
Visit our store at Columbia for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
9021 Snowden Square Dr, Columbia, MD 21046, Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I would like to file a formal complaint regarding the service I received from one of your employees, Jovon. At the start of our interaction, I explained which phone I wanted, including the color, storage size, and that I intended to pay for it in full. Despite this, he proceeded to process my order, telling me how much my monthly bill would increase and mentioning I had 30 days to return the trade-in device. He automatically assumed I wanted to trade in my phone without ever asking me if that was my intention. I completely u... read more
Absolute TRASH customer service from the guys in the front to their manager. Worst verizon hands down, definitely need to clean house and retrain some new staff.
Today I went to get my phone activated because I lost my previous phone and was given a Verizon phone the person helping me spent more time on his phone on YouTube rather than activating my phone I wound up leaving the store and activating it myself
Funny, I just read a review from Darrell and pretty sure it was the same tall guy I encountered at the store. Today (07/07/2025), I went into the store at 5:00pm to inquire about a phone upgrade. One associate was helping the only customer in the store while 4 others huddled together with their phones. No one greeted me and I waited for 20 seconds until the skinny, tall guy with a Caribbean accent asked me what I needed. Instead coming to me, I went to him and told him about a phone upgrade I'm inquiring. He looked at my acc... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 417 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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